Stephanie Eidelman

White House Issues Executive Order on Collection of Defaulted Federal Student Loans

iA Video Series: Ironing Out the Irony of ED's NextGen Strategy

ED Submits Administrative Record to Judge Wheeler; re-Pits Smalls Against Bigs

Why ED’s NextGen Debt Collection Servicing Plan May Be a House of Cards

iA Video Series: The Power of Connection for Women in Consumer Finance

Transcript of Teleconference in Dept. of ED NextGen Case Reveals Maddening Exchange

Chapter 6 Begins in ED Default Collection Saga; PCAs Files Pre-Award Complaint

iA Video Series: Debt, Privacy, and Third Party Disclosure (Part 2: Real Life Scenario and Solution)

The Last Month in the Land of NextGen and Student Loan Servicing

What You May Not Know About The Practice of "Pay-for-Delete"

iA Video Series: Debt, Privacy, and Third Party Disclosure (Part 1: The Problem)

iA Video Series: A Solution Every Collection Organization Needs for Employee Retention

Hiya Says 52% of Mobile Calls Are Answered. What Else Should You Know?

ED Releases New NextGen Solicitation; The Road for PCAs Remains Unclear

Court Speaks for Private Debt Collectors in NextGen Protest Hearing

Student Debt Front and Center at Consumer Federation of America Conference

Senate Vote on Kraninger to Lead BCFP Expected Tomorrow

CRC Proposes Comprehensive Solution to Consumer Communications Challenges

Online Lending Policy Summit Offers Window Into Future of Collections

Chapter 5 Continues: More Protests Filed Against ED's Handling of NextGen RFP