Many organizations in the ARM industry use speech analytics platforms, but are they really using their platforms efficiently? Are they using all the capabilities their speech analytics tools have to offer? How can compliance teams maximize the analytics tool they are using or find one that meets their needs? Using speech analytics tools to their maximum capacity significantly increases a compliance department's efficiency.

Graphic reads Work Smarter Not Harder Getting the Most Out of Speech Analytics & QA Controls. May 16, 23 2pm ET [Image by creator  from ]
May 16, 2023, 2 p.m. May 16, 2023, 3 p.m.
From
16 May 2023 at 02:00 p.m. ET
To
16 May 2023 at 03:00 p.m. ET
Duration
60 minutes

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In this webinar, we will discuss:

  • What your speech analytics tool MUST do
  • How to incorporate speech analytics with your compliance management system
  • Beyond QA- how to maximize the use of your speech analytics


Speakers include:

  • Missy Meggison, General Counsel and Executive Editor at insideARM and Executive Director of the Consumer Relations Consortium
  • Sara Woggerman, Head of iA Research Assistant and President of Arm Compliance Business Solutions


This webinar is presented by Research Assistant and insideARM and brought to you by Cogent by AgreeYa and Sedric.