UniversalSystems to present at CRS 2004

Minneapolis, MN – UniversalSystems today announced that they will exhibit and present at the Collections and Recovery Solutions 2004 symposium being held at Lake Las Vegas, September 8-10th 2004. CRS is a prestigious, invite only, conference for senior level participants from the creditor industry.

Rob Hannley, UniversalSystems? Vice President of Sales, will present ?An Unfair Advantage? within the CRS Technology Showcase and will explore the ratio of cost to collected dollars. In particular, Rob will describe how the metric of collected dollars can be increased while simultaneously reducing the cost of collecting by using the unique operator/collector model embodied within a revolutionary outbound dialing outsourcing service: the UniversalSystems Accelerator / ASP.

Produced by Resource Management Services, Inc., CRS 2004 will be held at the Hotel Ritz-Carlton at lake Las Vegas September 8-10th 2004. Senior-level creditors involved in collection and recovery operations receive written invitations to attend this exclusive meeting. Registrations are accepted on a first-come, first-served basis with a maximum attendance of 425 people. The conference is entirely creditor focused, with exciting presentations by leading creditors and round table sessions for in-depth peer networking and best practices discussions. For details please call (562) 906-1101 or view the website at www.CollectionRecoverySolutions.com.

Judy Hammond, CEO of Resource Management Services said ?I am pleased that UniversalSystems are speaking in the CRS Technology Showcase particularly as some of my clients have requested to hear more about UniversalSystems solutions. They have an intriguing proposition, and I am looking forward to hearing more about productivity in the outbound collections space”

About the UniversalSystems Accelerator / ASP
The UniversalSystems Accelerator / ASP uses a unique and patented approach whereby specially trained operators identify and distribute Right Party Contacts to our customer?s best collectors or telemarketers (distribution is instantaneous and virtually unrecognized by the Right Party Contact). This approach provides a productivity improvement in the range of 30% -70%. UniversalSystems may be deployed on an existing dialing system, or, via a dialer provided by UniversalSystems.

About UniversalSystems
UniversalSystems (www.UniversalSystems.net) develops, markets, and supports advanced software solutions for call centers. Product development and testing is performed at the Bureau of Collection Recovery (BCR), a leading national collection organization. UniversalSystems maintains a partnership with Avaya Inc. (AV). UniversalSystems is a major sponsor and the promoter of the Mosaix User Group and is headquartered in Minneapolis, MN. For additional information call (888)-293-8573 or email paulmac@UniversalSystems.net