Columbia Ultimate Redeploys Staff to Bolster Key Customer Service Areas, Meet Increased Demand for Programming and Training

Columbia Ultimate, a leader in collections management software, today announced a redeployment to strengthen two areas critical to customer satisfaction and a growing demand for customized software solutions.

After consideration and analysis of evolving customer needs, Columbia Ultimate is beefing up staff in the value-added and customer-critical areas of Custom Programming and Customer Training. A small number of non-critical positions have been eliminated in this redeployment.

?Demand for custom programming and training has increased significantly. We?ve taken steps to enhance our processes and expand our team to provide faster turnaround and greater satisfaction for all aspects of our services,? said Steve McAllister, vice president of client services. ?Our customers recognize that real productivity gains and cost savings can be realized through increased training of their personnel. We?ve moved more people into training and development to meet this rising demand.?

Columbia Ultimate is already known for its market leading software solutions and innovative programs to boost client performance. Programs include customer training seminars, regional trainings, transactional services, and a customer support call center.

About Columbia Ultimate
Columbia Ultimate is the No. 1 service provider in the collection agency marketplace. It provides full-service collection systems, including software, support and training for collection agencies, government agencies, utilities, hospitals, banks and other monetary recovery companies. Founded in 1979, Columbia Ultimate is headquartered in Vancouver, Wash., with offices in Atlanta, Ga., and the U.K. For more information, visit www.columbiaultimate.com.