The Healthcare Financial Management Association (HFMA) recently examined Chapin Revenue Cycle Management services using HFMA’s Peer Review process. After undergoing a rigorous review, Chapin’s Managed Care and Commercial Insurance Collection services have received the notable "Peer Reviewed by HFMA" designation.

Chapin’s Managed Care and Commercial Insurance Collections services were developed to assist hospitals in managing their account receivables, clinical denials and underpayments more efficiently. Chapin Revenue Cycle Management services go to the root of the problem to find solutions to identify all sources of uncollected reimbursements.

"We were extremely pleased to receive the news of Chapin’s peer review status. We understand the importance cash flow has to hospitals and how it can affect their bottom line. That is why we felt that the HFMA Peer Reviewed designation would give confidence to providers in identifying and selecting quality products and services. The principals of Chapin have been on the provider side and can appreciate the importance of choosing the right outsourcing partner for an organization". Keith Henthorne, Founder and Director of Chapin Revenue Cycle Management.

HFMA’s Peer Review is a structured process that validates the accuracy, effectiveness, marketplace acceptance and value of products and services that HFMA members are currently using. The goal of the review is to identify products and services that deliver organizational savings and performance improvement that enhance HFMA members’ day-to-day business interactions and careers. Criteria for a product to display the HFMA

Peer Review designation include high survey scores for:

  • Enhanced productivity for the individual user and for the customer’s organization;
  • Ease of installation and use;
  • Accuracy and reliability;
  • Good value for price;
  • Excellent technical support and customer service; and
  • An overall positive rating from reviewers based on a quantitative scale 

Chapin Revenue Cycle Management is a Tampa, Florida based company, formed in late 2002. The company’s founding partners brought significant experience to Chapin in both hospital patient financial services, collections, commercial insurance and managed care claims operations. The company has focused from its inception to date on retrospective claims payment review and collections. It is the core of Chapin’s operational focus and its business model.


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