Noble Systems Introduces the Select Noble Advisory Panel (SNAP) to Provide Direction for the Users Group

Atlanta, GA ? Noble Systems Corporation, a leading provider of contact center technology solutions, introduces its new client advisory panel. The Select Noble Advisory Panel (SNAP) is designed to help enhance communications between Noble Systems and its contact center technology customers.

SNAP is composed of Noble Systems users from a variety of industries, including collections, customer service, event management, fundraising, media, service bureaus, telemarketing, and telecommunications companies. The membership represents large and small organizations, to accurately reflect the needs of NSC?s customer base. The purpose of the advisory panel is to help Noble Systems gain a better understanding of its customers? day-to-day operations in order to improve its product and service delivery.

The Select Noble Advisory Panel has elected the following members to represent the group in its leadership positions:

• Chairman ? Joe Chimera (Senior Software Engineer, The Sutherland Group)
• Vice-Chair Product & Technology ? Michael May (Chief Technology Officer, Penncro)
• Vice-Chair Service Delivery, Small Enterprise ? David Armstrong (VP, Enterprise Solutions, Univision)
• Vice-Chair Service Delivery, Large Enterprise ? Mike Rosenwasser (Project Mgr, Cox Communications)

The SNAP membership has identified several key initiatives. The group will be actively involved in building the agenda for the annual Select Noble Users Group (SNUG) conference. In addition, they will work to expand the channels of communication between Noble Systems and it customers. One of the first steps is the planning of a website dedicated to SNAP and to the users group.

James K. Noble, Jr., President & CEO of Noble Systems, says, ?We formed the Select Noble Advisory Panel as a part of our ongoing commitment to product and service development. A part of Noble Systems? strength is our flexibility and responsiveness to our customer?s needs. The SNAP group, along with our Select Noble Users Group (SNUG), provides us with a direct channel of two-way communication with our users, helping us focus our efforts in areas that will provide the most advantage to our customer base.?

About Noble Systems
Noble Systems Corporation (NSC) is a developer of contact center technology (ACD, predictive dialing, blended call processing, digital recording, IVR, CIM systems, email and web products). Based in Atlanta, GA, NSC is a part of the world?s largest teleservices organization, with operations in over 30 countries. Founded in 1989, Noble Systems is the technology solution of choice for tens of thousands of agents, processing millions of calls each day, at client sites worldwide. The NSC solution manages multimedia inbound and outbound contacts, including voice, self-service, and email. For more information on this item or the company, contact Lee Allum at 1.888.8NOBLE.8 x538 or via email at lallum@noblesys.com, or visit Noble Systems online at www.noblesys.com.