Employees Owe a Debt to Collection Agency

By Josh Brodesky, Times-Tribune

It is probably safe to say bill collectors hold a place in the public’s eyes and hearts somewhere just below tort lawyers, telemarketers and grammarians.

But at debt collection agency NCC, a division of Commonwealth Financial Systems Inc, there is a soft underbelly beneath the hard-nosed letters and pestering phone calls that ask so many to pay their dues. For many of its employees, NCC is a salvation. A place that offered a second or third chance to those who have hit rock bottom.

Many NCC employees have struggled with substance abuse in the past, and some have been arrested for petty drug dealing or minor assaults.

There are single mothers, as well as a spectrum of races, nationalities and education levels. It is a place where professionals with advanced degrees rub elbows with co-workers with GEDs.

For this complete story, please visit Employees Owe a Debt to NCC.