PeopleSupport Expands BPO Services to South America

PeopleSupport, Inc., a leading business process outsourcing (BPO) provider that offers customer management, transcription, captioning, accounts receivable management and additional BPO services, recently announced that it is expanding its operations to provide customer management services in Spanish to a new Fortune 500 client.

PeopleSupport will provide customer management services in English from its existing world-class facilities in the Philippines, and in Spanish from new facilities in Costa Rica. It plans to build a state-of-the-art BPO facility in San Jose, Costa Rica, and use its proven service delivery platform to expand its operations to this new geography. The new facilities will be custom built to initially service the company’s new financial services clients. These are approximately 34,000 square feet and can support up to 500 seats.

“This new client relationship for PeopleSupport will enable the company to expand its operations to Costa Rica, where we see excellent potential to offer Spanish and bilingual BPO services,” said Lance Rosenz Weig, PeopleSupport’s chairman and chief executive officer.

Meanwhile, centers in the Philippines continue to expand with its recent announcement of the opening of a new recruitment office in Davao City. Operations in Manila and Cebu grow weekly as they actively hire eReps (Customer Service representatives) and other corporate positions. For a complete list of job openings, one may visit the website at www.people support.com, call (032) 234-8222 or visit PeopleSupport Cebu at e-Office 1, AsiaTown IT Park, Apas, Cebu City.