PIC Solutions Develops Behavior Scorecards for Standard Bank Cards

PIC Solutions has been selected by Standard Bank, one of Africa’s leading banking groups, to develop behavior scorecards for their credit card portfolio.

Behavior scorecards support the ongoing strategic management of accounts within an organization and provide a rank ordering of the accounts using the performance information selected. PIC Solutions will develop the new behavior scorecards to replace Standard Bank’s existing scorecards.

In this turnkey analytical project, PIC Solutions predictive modelling team will work closely with the Bank’s risk management team to ensure that the implementation and ongoing usage of the behavior scorecards generate significantly improved results.

Douglas Walker, Director of Retail Credit at Standard Bank, states, “We look forward to working with PIC Solutions on this scoring assignment. Their experienced consultants understand our business operations and this will greatly aid in the customization of the models’ design to our needs. The new behavior scorecards will support the creation of dynamic strategies to effectively respond to changes in our card portfolio. Our card division will use the scorecards together with our account processing system to effectively manage the Bank’s risk.”

Eva Neves, Senior Consultant at PIC Solutions, adds, “PIC Solutions has extensive experience in developing robust models that predict consumer behavior throughout the entire credit lifecycle. Behaviour scoring is a key element in the customer management process, making this project key in the successful implementation of risk management strategies. These behavior scorecards will be designed to ensure that Standard Bank card division optimizes their customer relationships from both a risk and profit perspective.”