John H. Gillard has joined Account Solutions Group, LLC (ASG) as senior vice president/director of operations. In this newly-created position, Gillard?s responsibilities will combine hands-on management of ASG?s staff of nearly 700 associates, in addition to strategic business development.


Gillard?s background is a blend of corporate and entrepreneurial experience. For 11 years, he was employed by GE Capital Services (GECC), a worldwide, multi-billion dollar credit card receivables company. Within GECC, Gillard held positions as vice president of business center operations in Atlanta, GA and business center manager in Lenexa, KS.


In addition to employment with GECC, Gillard established his own consulting firm, Aspen Business Solutions, specifically assisting the financial services and collections industries. Gillard?s experience has also included the development and marketing of collection industry software.


?John is well-known and respected throughout our industry and brings to ASG a tremendous depth of insight as well as extensive business connections,? Anthony J. Frisicaro, president of ASG remarked. ?In addition to his corporate experience, John understands ASG?s entrepreneurial spirit and culture. His association with our agency will bring a strong and dynamic dimension to our staff, clients and our organization as a whole.?


ASG was founded in 1995 by Frisicaro and Dennis Cardarella. Based in Amherst, NY, the agency?s staff now numbers nearly 700. ASG was the first consumer collections agency to receive the COPC designation for quality performance management. ASG?s founders were the recipients of the 2000 Entrepreneur of the Year Award from Ernst & Young, as well as receiving the Amherst Chamber of Commerce?s Business of the Year in 2000.


Next Article: OSI's CEO Announces Retirement

Advertisement