San Francisco-based LiveVox, an on-demand voice portal company delivering robust outbound, inbound and automated call distribution voice applications for the billing and collections industry, announced that Dusty Whitesell is joining the Company as Senior Director of Sales. Mr. Whitesell comes to LiveVox with more than 20 years of experience in the collections industry, most recently serving as Senior Vice President, Sales Management & Business Development at Asset Management Outsourcing (AMO).

“I am excited to join the LiveVox team during its period of rapid growth and development,” said Mr. Whitesell. “This is an excellent opportunity to get involved with an up-and-coming company that is experiencing tremendous buzz and interest within the industry. I left a great team at AMO to take advantage of this next exciting opportunity and am looking forward to leveraging my industry expertise and relationships to help take LiveVox to the next level.”

Mr. Whitesell not only brings years of experience to LiveVox, but also a host of relationships developed in the collections and billings industry. At AMO, he was responsible for the company’s continued growth, both organically through current partnerships and by fostering new client relationships. Mr. Whitesell has extensive experience in performance metrics, specifically collection liquidation models, inventory control and service expectations and has utilized this expertise to consult major banks and auto finance companies with measuring agency performance, constructing service level agreements and creating accountability. He has also held operational positions at First Interstate Bank, Norwest Financial, FM Services, Payco and OSI.

“We are thrilled that Dusty has made the decision to bring his collections industry savvy and motivational attitude to LiveVox,” said Joe Gelbard, Executive Vice President, Sales at LiveVox. “Coming off of a successful 2007 that saw the introduction of the LiveVox Voice Portal 3.0, LiveVox is poised for even greater growth and awareness within the industry. Dusty will be a big part of helping LiveVox expand our client base and bring new levels of service to our existing customers.”


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