BCE Emergis to Enable Web-Based Accounts Receivable Processing for TransUnion

BCE Emergis (TSE: IFM) will be enabling web-based accounts receivable processing for TransUnion, a global information solutions company, according to a multi-year agreement announced today. BCE Emergis will deploy and manage Emergis( e-Invoicing for Receivables to process TransUnion invoices – estimated at over one million per year. TransUnion will benefit from offering their North American customers online access to invoices, payments tools and account information through a single, branded interface, as well as a more expedient process for dispute resolution. With Emergis e-Invoicing, TransUnion customers will be able to review, dispute and settle invoices at the same place where they already receive many of the company’s services – online. TransUnion will also employ the BCE Emergis customizable Fast Lane adoption program designed to drive enrolment and ongoing usage by trading partners.

‘We’re pleased that TransUnion has selected BCE Emergis to bring their invoices online to revolutionize their customer relationships,’said Alan Neely, president of BCE Emergis ePayment Solutions, ‘BCE Emergis provides technology that works well with what our customers and their trading partners already have in place.’

A leading business intelligence provider and commerce facilitator, TransUnion selected BCE Emergis because of the flexibility and scalability of its solution. Since their customers range from large financial, banking and insurance providers to smaller direct marketers, retailers and collection agencies, invoices can range in size from five to 10,000 pages and include several cost centres. Emergis e-Invoicing facilitates collaboration and dispute resolution on invoices with a complete audit trail, and can be seamlessly integrated with existing A/R, ERP and CRM systems with downloadable invoice and payment information, using a variety of formats for reconciliation purposes. It’s affordable to deploy, and with pay-as-you-go pricing, does not require large-scale upfront investments in IT equipment of infrastructure.

‘We are committed to investing in new technology that will enable us to deliver our services to customers online,’said Mark Marinko, vice-president of finance for TransUnion. ‘We believe Emergis e-Invoicing will greatly benefit our customers and bring our commitment to online delivery of services full circle.’

Based on the prevalence of electronic invoice presentment and payment in the credit report industry, TransUnion expects a rapid rate of adoption. And, with the Fast Lane adoption program, they will receive customized tools designed to increase enrolment through such tactics as a ready-to-post web site, self-paced demo, web-based eLearning tool and other promotion, loyalty and measuring tools.

‘When companies are looking for broad adoption, which is critical to achieve return on investment (ROI), BCE Emergis has the technology and innovative programs to deliver,’added Neely.

About BCE Emergis
BCE Emergis is a leading North American eBusiness company enabling specialized transaction processes for the health and finance sectors. BCE Emergis supplies solutions to businesses that automate transactions between companies and allows them to interact and transact in real-time. Its leading technologies are centred on claims processing, electronic bill presentment and payment solutions.

BCE Emergis customers include 14 leading North American health insurers, three of the top five U.S. banks, the top six Canadian banks, and a number of North America’s largest enterprises. The Company’s shares (TSX: IFM) are included in the S&P/TSX Composite Index. For more information, visit the company’s website at www.emergis.com.

This news release contains forward-looking statements, which are subject to a number of risks, uncertainties and assumptions. Actual results and events may vary significantly. Factors which could cause actual results or events to differ materially from current expectations include, among other things: the ability of the Company’s strategies to produce the expected benefits and growth prospects; the uncertainty of the Canadian and U.S. economies; fluctuations in the currency exchange rates between the Canadian and U.S. dollar; the extent of the adoption of eBusiness; the adoption rate of our solutions by our customers and their channel partners; the Company’s ability to respond to the industry’s rapid pace of change; competition; the ability of the Company to continue to grow its revenues; the volatility of the Company’s quarterly operating results; the ability of the Company to manage and expand its U.S. operations; the ability of the Company to integrate acquisitions; the Company’s reliance on strategic relationships, including its relationship with BCE Inc.; the Company’s dependence on contracting medical service providers and the risk of professional liability relating to its medical management services; the possibility of defects in software or failures in the processing of transactions; the possibility of security and privacy breaches; the ability of the Company to attract and retain highly trained personnel; the ability of the Company to develop and maintain its intellectual property; the risk of intellectual property infringement claims against the Company; the integrity of public key cryptology technology used by the Company; and the risk of increased government regulation of the Company’s operations. For additional information with respect to certain of these and other factors, see the Annual Information Form and Annual Report (Management Discussion and Analysis) of the Company filed with Canadian securities commissions.

THE FORWARD-LOOKING STATEMENTS CONTAINED IN THIS PRESS RELEASE REPRESENT BCE EMERGIS EXPECTATIONS AS AT APRIL 10, 2003 AND, ACCORDINGLY, ARE SUBJECT TO CHANGE AFTER SUCH DATE. HOWEVER BCE EMERGIS DISCLAIMS ANY INTENTION OR OBLIGATION TO UPDATE OR REVISE ANY FORWARD-LOOKING STATEMENTS, WHETHER AS A RESULT OF NEW INFORMATION, FUTURE EVENTS OR OTHERWISE.