Phil has a 25 year track record of success designing and implementing business process outsourcing solutions. During the past 17 years of his career, he has been focused exclusively in the receivables outsourcing, collections, customer care and call center industry. He has held executive positions at a Fast Tech 50, call center performance improvement technology firm, and at an INC Magazine top 500 Fastest Growing Private Companies in America providing receivables management solutions. In addition, he managed the Health Care, Commercial and Government markets for one of the largest receivable management companies in the world. He is an active member of the ACA, HFMA, NAHAM, MGMA, AAHAM and the National Association of Call Centers and is frequently featured as a speaker at industry trade conferences and educational seminars. In addition to his role in sales and marketing, Phil serves as Chief Client Officer for the health care group. He is responsible for designing the overall marketing, product development and service offering roadmap for UCB. His experience and leadership impacts all client relationships where he is focused on total client satisfaction. Phil holds a B.A. degree from San Diego State University.


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