Perot Systems Obtains SAS 70 Type II Audit Report for Its India Heathcare BPO Operations

Perot Systems Corporation today announced that it has received the internationally recognized Statement on Auditing Standards (SAS) 70 Type II assessment for its business process solutions centers in Chennai, India. The achievement further expands Perot Systems’ record of quality and information security certifications for its operations throughout India.

“Providing superior information security and reliability to our customers worldwide are key components of Perot Systems’ success, which is evident by the global delivery of BPO services from Chennai,” said Vardhman Jain, Perot Systems’ managing director, business process solutions group in India. “Completing SAS 70 validates and underscores the high standards of quality and stringent metrics of service that we deliver.”

Perot Systems’ Chennai-based business process solutions centers support a diverse range of business processes including medical billing, hospital revenue cycle management, healthcare insurance claims processing, accounts payable/accounts receivables management, procurement services and life and casualty claims processing, among others.

“Delivering high-quality information technology and business process solutions at lower costs through a global delivery model is what Perot Systems is all about — especially from our extensive applications, infrastructure and BPO resources in India,” said Padma Ravichander, Perot Systems’ principal geographic executive for the India and Asia/Pacific region. “Achieving SAS 70 for our BPS operations in Chennai is a positive recognition of Perot Systems’ capability and performance, of which we are all proud.”

SAS 70 for Service Organizations is an internationally recognized auditing standard developed by the American Institute of Certified Public Accountants. A successful SAS 70 Type II audit report represents that a service organization has been through an in-depth audit of its control activities, which generally include controls over information technology and related processes.

Perot Systems has earned a reputation in the industry for its quality and security capabilities due to the numerous top-level accreditations the company has achieved in India and other global operations. All Perot Systems’ operations in India are now ISO9001:2000 and BS 7799 certified. In addition, the company’s applications services unit in Bangalore and Noida achieved CMMI Level 5 in 2003 and People CMM Level 5 and BS 7799 in 2004.

Additionally, Perot Systems’ infrastructure solutions group in Plano, Texas has achieved full ISO certification, and uses PMI-certified project management methodologies and ITIL-based service management and delivery processes. Perot Systems’ culture of quality is further supported by the company’s advocacy of employee achievement of ITIL, PMI, MCSC and other quality standard certifications.