PR - IAT and CDS Software Partner to Offer Hosted Predictive Dialer

 
IAT and CDS Software announced recently they will partner to make a hosted predictive dialing solution available to any company who previously could not afford to use this communication technology. An increase in agent productivity and ROI for those companies is the partners’ goal.

By combining IAT’s predictive dialing technology and CDS Software’s collection software into a hosted predictive service, the companies plan to provide CDS customers – users of CollectOne software – with a way to use predictive dialing technology at a low hourly rate with no additional fees, including set-up.

Mark Bergmann, CDS Software’s Vice President, Sales and Marketing, said, “The partnership is intended to help even the smallest companies succeed in debt collecting. We feel that in today’s market, leveraging a dialing solution is a necessity. Partnering with IAT offers our CollectOne clients a cost effective solution that has real ROI. Hosted predictive dialing can significantly increase talk time, minimize dropped calls and improve productivity.”

Jeff Savage, IAT National Sales Manager, is pleased that because, as partners, CDS Software is providing free data exchange and IAT is waiving its set-up and training fees for CollectOne Clients, the service is both affordable and versatile. “When we tell customers they can begin using a fully-featured predictive dialer with no change to their phones or phone lines and with no hardware or software costs, they are pretty amazed” Savage said. “There is nothing to buy and no contract to sign.”