WeDo Consulting Implements Intelligent Collection Solution in Brasil Telecom

WeDo Consulting, an information systems consultant, has announced the completion of a new business deal ? the implementation of its Integrated Collections Solution (ICS) in Brasil Telecom, one of the largest fixed telecom operators in Latin America with over 10 million lines deployed.

WeDo Consulting?s Integrated Collections Solution (ICS) will enable Brasil Telecom to have a better control over its current payment default levels in order to reduce them – one of the biggest challenges in the telecom sector.

ICS will allow Brasil Telecom to manage its Collection process, providing its teams with tools that assure more effectiveness and efficiency in the collection processes. ICS enables the segmentation and prioritization of targets and actions according to the customer?s behavior and the easy implementation of new control strategies. The automation of the collection process includes follow-up options that enable the necessary activities for the payment of customer credits.

According to Rui Paiva, WeDo COnsulting’s CEO, “This deal is another step in the consolidation of our internationalization strategy. The project developed for Brasil Telecom reiterates the recognition of the value of our solutions in the telecommunications market ? competitive and technologically advanced solutions.?

About the Collections Solution
ICS (Integrated Collections Solution) is a solution that performs an integrated and intelligent management of collection operations, covering the customer credit lifecycle. This solution, acting upon target customers, allows the use of increasingly effective collection strategies, that automatically increase the efficiency of the entire process and of the involved resources.

About Brasil Telecom
Brasil Telecom is the concessionaire of local and long distance intra-regional fixed telephony and responsible for other telecommunications signals? transportation services in the Federal District and in the States of Acre, Rondônia, Mato Grosso, Mato Grosso do Sul, Tocantins, Goiás, Santa Catarina, Paraná e Rio Grande do Sul. Brasil Telecom has currently over 10,6 million lines deployed, over 297 thousand public phones and a 99% rate of network digitization. For more information, please go to www.brasiltelecom.com.br.

About WeDo Consulting
WeDo Consulting is positioned as a provider of information systems integrated solutions, including in its corporate strategy a group of complementary and specialized business units, which offer highly effective and competent answers in the creation and implementation of global solutions.

With an international presence, WeDo Consulting is the only Portuguese company, together with the Mobile Telecom Operators, to be an associate member of GSM Association, as a provider of Billing applications and systems.

Consolidating its commitment to a culture of excellence and sustained quality growth, WeDo Consulting has obtained the ISO 9001:2000 certification, in a project requiring the commitment of the company in the implementation of the Quality Management System.