SR.Teleperformance Expands Asia Pacific Footprint

SR.Teleperformance, a global leader in contact center management, announced today the start-up of its new Teleperformance Japan operation. The legal entity name is Nippon TP Co., Ltd.

Teleperformance Japan began operations today in a state-of-the-art contact center facility located in Fuchu, a suburb of Tokyo. Operations are expected to grow to an estimated 150 employees during the initial staffing phase. The facility will serve both new and existing Teleperformance clients by providing domestic contact center outsourcing solutions.

Kota Ohashi, CEO Teleperformance Japan said: “We are very happy to officially announce the opening of Teleperformance Japan. Due to unique cultural, historical and geographic development factors, the timing is perfect to improve the customer experience and overall contact center results performance for our clients. Based on Teleperformance’s unquestioned and long established global expertise, and our respect and understanding of local cultures, we intend to set and sustain a new standard for the industry here.”