OSI Deploys PAR3's Interactive Voice Notification Solution to Proactively Qualify Customers for Loan Consolidation Program

PAR3 Communications, the leader in event-based notification solutions, and Outsourcing Solutions Inc. (OSI) announced today a strategic alliance agreement that provides OSI and its enterprise clients with an innovative method of proactively interacting with customers. OSI, which enhances the financial performance of some of America’s most prominent companies in financial services, telecommunications, healthcare, utilities, and educational entities, has integrated PAR3′s Intelligent Response Platform™ to send automated voice notifications to consumers based on highly detailed, account-specific information.

“The PAR3 platform is by far the best technology investment OSI’s education services unit has implemented this year,” said Mike Staed, OSI executive vice president of consumer business, and chief sales and marketing officer. “Results show a significant increase in revenues and response rates, suggesting these programs can be extremely efficient and profitable. We are very much looking forward to deploying the platform throughout other divisions of OSI and our enterprise client base.”

OSI’s new outbound marketing program makes student loan consolidations available to borrowers with positive payment histories. The PAR3 platform sends interactive, high-quality natural voice notifications to select borrowers and dynamically guides them through the qualification process with a series of questions they can respond to with a touch of a telephone keypad. Qualified customers are transferred via PAR3′s call routing capabilities to a contact center agent who then completes the transaction, helping OSI increase account representative productivity, marketing campaign effectiveness, and revenue.

Results indicate the new OSI / PAR3 interactive marketing program is nearly three times as effective as OSI’s previous methods, with the company now capable of closing 90 sales a day, an improvement over the previous 35. Additionally, OSI has also increased its monthly outbound call volume by 600 percent — now completing in one month what previously took six — an extremely important factor when communicating time-sensitive information.

“In the loan consolidation application, PAR3′s platform is helping OSI more cost-effectively qualify candidates for the program, while our account representatives focus their efforts on high-value inbound sales calls,” added Staed. “And because the PAR3 system updates our databases in real time with recipient responses, we are able to monitor and fine tune our applications based on the campaign results.”

As the newest addition to the PAR3 Alliance Network, OSI joins a growing list of industry leading system integrators, outsourcers, resellers and independent software vendors who help meet the needs of PAR3′s rapidly growing and diverse customer base.

“Results from OSI and other Fortune 1000 companies demonstrate the significant benefits businesses can realize by utilizing PAR3′s automated notifications for marketing campaigns and customer service strategies,” said Nicholas Tiliacos, PAR3′s president and chief executive officer. “We are pleased that our solution helps OSI and its clients more efficiently maximize their bottom line results.”

About Outsourcing Solutions Inc.
OSI is a leading BPO firm providing receivables management services, which link a company’s cash flow objectives with credit management policies from beginning to end of the credit-to-cash cycle. By improving revenue cycle, OSI enhances the financial performance of America’s leading companies, as well as government entities, healthcare providers, educational institutions and other credit grantors. With industry-specific strategies and services, OSI delivers results that improve the bottom line through accelerated cash flow, lower operating costs, reduced bad debt expense, and improved customer retention. OSI provides outsourcing, collection, and portfolio services to a blue chip roster of Fortune 500 clients. Headquartered in St. Louis, OSI has more than 9,000 employees in nearly 70 locations across 25 states plus Canada, Mexico, and Puerto Rico. For more information, visit www.osioutsourcing.com .

This press release contains forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995, regarding OSI’s business strategy and future plans and projected results of operations. Forward-looking statements involve known and unknown risks and uncertainties, both general and specific to the matters discussed in this press release. These and other important factors, including those mentioned in various Securities and Exchange Commission filings made periodically by OSI, may cause OSI’s actual results and performance to differ materially from the future results and performance expressed in or implied by such forward-looking statements. The forward-looking statements contained in this press release speak only as of the date hereof and OSI expressly disclaims any obligation to provide public updates, revisions or amendments to any forward-looking statements made herein to reflect changes in OSI’s expectations or future events.

About PAR3 Communications, Inc.
Seattle-based PAR3 Communications, Inc. is leading the next generation of CRM with its award-winning event-based notification solution. PAR3′s solution enables businesses and their customers to participate in an active relationship through highly personalized, interactive notification messages. Businesses such as Northwest Airlines, Puget Sound Energy, and Quicken Loans use PAR3′s technology to leverage their rich enterprise-level customer data and proactively contact their customers with timely, relevant information via telephone, email, pager, fax or other wireless device. For more information, visit www.par3.com .