Online Resources Corporation, a leading provider of web-based financial services, today announced it has been chosen by Independent Health, a premier health benefits provider, to enable online bill pay to its direct-pay Medicare and individual subscribers. Online Resources was referred to Independent Health by M&T Bank Corporation, which provides banking services for Independent Health and also utilizes Online Resources? electronic payment solutions.


A health solutions company offering a variety of managed care, wellness and indemnity programs, Independent Health has been recognized nationally for its quality member services by the National Committee for Quality Assurance, U.S. News & World Report and a leading consumer publication. Independent Health will use Online Resources? CollectPay One-Time Pay to accept debit, credit or ACH payments that subscribers can make via the Web, IVR or a customer service representative without the requirement for registration.


?The national recognition we?ve earned for quality care and member satisfaction is a result of our focus on delivering the best information, tools and resources that are available to our members,? said Michael Faso, Independent Health?s vice president of finance and business development. ?Online Resources? high quality online payments, backed by their superior support services, are a perfect fit with our service level requirements.?


M&T Bank Corporation provides banking services for Independent Health and also offers Online Resources? electronic payment solutions. After assessing Independent Health?s needs, the bank recommended that CollectPay One-Time Pay be used in conjunction with M&T banking services.


?The success we?ve experienced using Online Resources? solutions has enabled us to provide our clients with a complete solution that offers effective and proven front end needs while also delivering powerful processing capabilities,? said R. Buford Sears, Senior Vice President and Manager, Health Care Services Group at M&T Bank.


Online Resources? unique Payment Chain Management ™ methodology determines which payment or payment consolidation solution most effectively serves its biller payment clients and their consumer end-users. Scalable and customized support is available regardless of electronic payment format, method, channel or frequency. In addition, clients can leverage a single interface that manages all data and reconciliation while providing scalability for additional types of transactions.


Next Article: Per-Se Technologies' Healthcare Transaction Clearinghouses Receive EHNAC ...

Advertisement