APAC Customer Services, Inc. announced today that Technology Marketing Corporation (TMC®)’s Customer Interaction Solutions® magazine awarded its atHOME™ service solution a CRM Excellence Award for 2006. This is APAC’s seventh consecutive annual CRM Excellence Award.
APAC Customer Services’ atHOME™ service solution is a unique approach to the virtual work concept. “Our solution is dedicated to delivering a higher quality level of service than other remote agent solutions. It offers our clients greater flexibility in peak processing and service level attainment, all within a secure environment,” stated Bob Keller, CEO. APAC currently has programs implemented in the communications, retail, publishing and travel and entertainment industries.
Customer Interaction Solutions® has been the premier publication in the customer relationship management (CRM), call center and teleservices industries since 1982. “Customer Interaction Solutions magazine implemented the CRM Excellence Awards seven years ago as a way of commending the companies that have proven to be true CRM partners to their customers and clients. APAC Customer Services has demonstrated to the editors of Customer Interaction Solutions® that its atHOME™ service solution substantially improved their clients’ businesses,” said Nadji Tehrani, founder and chairman of TMC, publisher of Customer Interaction Solutions®.
The CRM Excellence Award winners for 2006 were published in the May issue of Customer Interaction Solutions® magazine.