SR.Teleperformance and SVP Combine Strengths to Provide Institutional Information by Telephone

Paris, France – SR.Teleperformance, the world’s #2 provider of contact center services and leader on the French market, and SVP, the European leader in telephone management consulting, have become partners to set up the first company specialized in providing public and shareholding information over the telephone.

Thus, SVP now holds 49% interest in the share capital of SYNERFIL, the subsidiary of SR.Teleperformance specializing in shareholding and legal information.

In addition, SYNERFlL sold its telephone management consulting activities to SVP, transferring 100% of its interest in its subsidiary Business Fil. With this transaction, SVP significantly consolidated its leadership in its core business.

And finally, SYNERFlL acquired 100% of SVP MULTI INFO, the subsidiary of SVP specialized in providing the French market with public and government-related information. As a result of this acquisition, operational activities will merge.

As a consequence of this transaction, SYNERFIL MULTI INFO, which is respectively 51% and 49% controlled by SR.Teleperformance and SVP, has now become the top French provider of contact center services specializing in public and stock market information industries. These industries will be key growth potential sectors in the next 5 years.

Christophe Allard, Chairman of the SR.Teleperformance Board of Directors declared: “We significantly strengthened our position on the French market by creating a partnership with SVP, whose brand awareness symbolizes the added value to institutional information. After the success of its specialized brands, such as TechCity Solutions (technical assistance) and Cash Performance (debt collection), the SR.Teleperformance Group has consolidated its offer on the French market with this transaction and can now provide its clients with a very specialized approach of their shareholder or citizen relationship management activities.”

As for Henri Gagnaire, Chief Executive Officer of SVP: “The partnership with the SR.Teleperformance Group in a significantly growing market segment will enable our common subsidiary to benefit from the know-how and brand awareness of both groups. And I am especially very satisfied about integrating Business Fil in our telephone management consulting activities as SVP created this business and is the European leader in this sector.”

Today, SYNERFIL/MULTI INFO achieves approximately E 6 Million in revenue, generated by the French key players and state-owned companies.

As these activities are expanding and sponsored by two major French leaders, the company is expected to increase its revenues very rapidly in the coming years.