Intelligent Results and Sentinel Launch Analytics Models for Collections Agencies and Debt Buyers

Sentinel Development Solutions, provider of the award-winning collection management software eCollections, and Intelligent Results, a leader in predictive analytics, today announced the launch of a fully-integrated predictive modeling and analytics solution. By incorporating Intelligent Results software into eCollections, Sentinel has given debt buyers the unparalleled ability to evaluate whether to buy and how to manage a portfolio. Collections agencies are also now able to target accounts with the greatest likelihood of paying and focus efforts to achieve a faster return on investment.

This partnership between Sentinel and Intelligent Results represents an important step in the next wave of predictive analytics: embedding analytic capabilities into operational systems. With embedded analytics, banks, collections agencies and other financial institutions can quickly analyze and make decisions regarding payments and collections. Intelligent Results provides predictive analytics capabilities for decision management for five of the top ten banks in the U.S. Sentinel, among the first to introduce a Web-based platform and a hosted solution for debt buyers, works with banks and financial institutions across the U.S., including PRM Financial Services.

“The potential financial rewards of embedded analytics will change the profitability of the industry and the competitive rules. Collections agencies without predictive analytics built into their systems will be at a significant disadvantage,” said Kelly Pennock, president and chief executive officer of Intelligent Results.

“Finding the right partner for analytics was absolutely critical for us. We evaluated a dozen vendors, including the credit bureaus, before choosing Intelligent Results,” said Jeff Mains, chief executive officer of Sentinel. “We were astounded with what Intelligent Results had to offer, not only in technology, but also in services. From the start there was no question that their product is ahead of the game, but a key factor in our decision was the responsiveness and level of service we received. There is a great match between our corporate values and we couldn?t be happier with the partnership.”

“Sentinel has made it a practice of being first to market with key technologies and capabilities in CRM and process management for debt collectors,” said Pennock. “They are expanding their stellar track record by embedding predictive analytics and decision making capabilities directly into their industry-leading offering.”

The analytic software adds to Sentinel?s eCollections by improving the capability to model a portfolio and more accurately score individuals. This more precise rapid scoring also enables collections agencies and debt buyers to better evaluate whether to acquire a portfolio and how to manage it. Further, Intelligent Results? software links modeling and strategy, improving the chances of maximizing payment. With embedded analytics, the time needed for the most sophisticated modeling and strategy is cut significantly.

“This is a very strategic offering for our customers,” said Greg Lamp, chief technology officer of Sentinel. “By embedding Intelligent Results? software, we will enhance the efficiency of agencies, make debt buyers savvier and provide key advantages in a very competitive environment.”

Beginning with customer shipments this week, Sentinel and Intelligent Results will continue to add new models and scores throughout the first quarter. Custom models are also available to fit specific customer requirements. Flowing seamlessly into the existing component architecture, custom models will be easily assimilated into operations while giving Sentinel customers an exclusive recipe for their “secret sauce.”