For the eighth consecutive year, Convergys Corporation (NYSE: CVG) has been rated one of "America’s Most Admired Companies” by FORTUNE Magazine.

In the latest survey, FORTUNE named Convergys, a global leader in relationship management, a Most Admired Company in the Diversified Outsourcing category. Convergys received high marks in all of FORTUNEs eight key attributes of reputation: Social Responsibility, Innovation, People Management, Use of Corporate Assets, Quality of Management, Financial Soundness, Long-term Investment, and Quality of Products and Services.

“Convergys is very proud to have been honored by FORTUNE magazine as one of America’s Most Admired Companies for the eighth consecutive year,” said Dave Dougherty, president and CEO of Convergys. “This recognition serves as a tribute to the dedication of our more than 75,000 employees around the world and their intense focus on serving our clients every day. As a global leader in Relationship Management, Convergys is very grateful to Fortune and those who rated our company so highly for this distinctive honor.”

Convergys counts among its clients some of the largest and most prestigious companies in the world. For example, Convergys serves 27 of FORTUNE’s Top 50 Companies.

In the United States as ranked by FORTUNE, Convergys serves:

  • 9 of the Top 10 communications companies
  • 9 of the Top 10 healthcare providers
  • 8 of the Top 10 financial services companies
  • 6 of the Top 10 technology companies
  • 3 of the Top Five pharmaceutical companies
  • 1 of the Top Four consumer/packaged goods companies
  • 10 of the Top 25 retailers and e-Commerce organizations

To compile this year’s list, FORTUNE’s Most Admired Companies survey partner, the Hay Group, asked executives, directors, and financial analysts to rate companies in their own industry grouping on eight criteria. The complete list of Most Admired Companies is available on www.fortune.com

Convergys Corporation is a global leader in relationship management and is the parent company of ARM firm Encore Receivables Management of Olathe, Kan. Convergys is a member of the S&P 500 and has been voted a Fortune Most Admired Company for seven consecutive years. The company has approximately 75,000 employees in 84 customer contact centers and other facilities in the United States, Canada, Latin America, Europe, the Middle East, and Asia, with global headquarters in Cincinnati, Ohio.


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