Noble Systems and Call Compliance Announce Do Not Call Compliance Breakthrough

Noble Systems Corporation, a pioneer in the call center technology industry since 1984, today announced that its Contact Center Suite CIM solution now includes Call Compliance, Inc.?s patented TeleBlock® system.

?Noble Systems? clients want solutions that enable their centers to be highly productive while maintaining compliance with state and federal regulations. We work closely with the ATA to keep our clients informed of the latest regulations affecting our industry and have been sensitive to the end-users desire for privacy,? said Lee Allum, Vice President of Marketing for Noble Systems. ?Our partnership with Teleblock® ensures that our users continue to have the industry?s best contact center solutions, while also maintaining no-questions-asked, 100% Do Not Call compliance,? he continued.

The Noble™ Contact Center Suite provides a comprehensive system for today?s complex multimedia environments, helping companies control costs and improve efficiencies by providing information management and operational tools to manage blended voice, email, and web-based communications. The Noble platform combines a predictive dialer and ACD with an open platform, scripting tools, center resource management, and real-time reporting.

TeleBlock® seamlessly integrates with Noble Systems? already-robust platform by enabling instant DNC lookups from one centralized database, as calls are made by the predictive dialer. All numbers dialed using the Noble software are instantly screened against all appropriate DNC databases, including the wireless portability list. If a call is placed to a number appearing on any DNC list, the call is instantly blocked. In addition, Noble Systems users will be able to toggle TeleBlock® on and off on a program basis, as well as maintain an unlimited number of program-specific databases.

?Noble Systems is one of the top five Global Outbound Contact Center Technology companies, with over 50,000 agent stations around the world. Our partnership will extend TeleBlock?s® failsafe Do Not Call compliance solution across Noble Systems? global footprint,? said Dean Garfinkel, Chairman of Call Compliance. ?The combination of the Noble Contact Center Suite and our TeleBlock® technology represents just the latest chapter in Noble Systems? long-running commitment to its clients to provide easy and effective solutions for compliance,? he continued.