IBS signs Glens Falls National Bank & Trust to Use CARM-Pro Collections System

Intelligent Banking Solutions announced the signing of a comprehensive licensing and services agreement with Glens Falls National Bank and Trust Company, a $1.2 billion asset institution based in Glens Falls, NY, to implement the IBS CARM-Pro collections and recovery system.

CARM-Pro is a PC-based, host-interactive system designed to streamline the complex delinquency collection and management process, while allowing bank management to maintain compliance with internal and external policies and procedures relative to the collections and recovery process. Glens Falls National Bank and Trust uses the Metavante Kirchman Bankway banking system for its core processing.

The signing of Glens Falls National Bank and Trust marks the 29th Kirchman Bankway core based institution to license the IBS collections and recovery system. “The IBS system is fully configurable to meet the specific needs and requirements of individual institutions, a key element that our prospects and clients point out when they measure the IBS system against other products in the marketplace,” said Charlie Bowden, IBS senior vice president for sales and marketing. Ease of use, its user-friendly graphical user interface and the strong client support group also rank high in product comparisons, he said.

About IBS
IBS currently has more than 1,200 individually licensed users of its Collections Management System and Asset Recovery Manager, and its new CARM-Pro system, at about 300 institutions in 45 states and the District of Columbia. IBS is the premiere provider of debt management solutions to the financial industry. Privately held, IBS always has been and remains exclusively dedicated to enhancing and growing its software’s functionality for credit professionals at financial institutions. IBS prides itself in its people, from their innovative development teams to friendly and knowledgeable technical support and installation staff. Sales and marketing is complemented by a growing library of formal and informal business relationships: BISYS, Fiserv-Southern Region, Fiserv Brookfield ITI Outsourcing data center, Fiserv Des Moines data center, OSI, COCC, Westshore Data, Summit Information Systems, RDSI Banking Systems, PSC Info Group, IPS-Sendero, Goldleaf Technology, I_Tech Corporation and Texas National Bank.