Indian BPO Firms Aim at Youth for Labor Source

Published on:
12 September 2006 at 10:20 a.m. ET

Written by: Unknown Author –

http://www.insidearm.com/news/00020385-indian-bpo-firms-aim-at-youth-for-labor-s/

After scripting a global success story, the Indian BPO industry is looking to schoolchildren to address a perennial problem ? high attrition rates. An industry body, Call Centre Association of India CCAI), in collaboration with the Confederation of Indian Industry CII), will launch a new program, eKaliber’, that aims to train 12th class students (the equivalent of High School seniors in the U.S.) across the country for a career in the BPO sector. If successful, this move could enable an entire generation to leapfrog onto a new path of success very early in life.

The association has been talking to various governments besides a host of private schools and the response so far has been “positive”. The programme, insiders say, will help the industry meet the projected demand-supply gap.

For this complete story, please visit http://timesofindia.indiatimes.com/articleshow/1308619.cms.

Indian BPO Firms Aim at Youth for Labor Source

Unknown Author

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