Columbia Ultimate Offers Clients Enhanced Remote Connectivity Support

Columbia Ultimate, the industry expert in providing software and integrated solutions for collecting money, today announced the launch of a new remote technology application offering called Tridia iTivity™. Columbia Ultimate clients can leverage this solution at no cost to obtain secure and flexible remote support.

iTivity is a secure, cross-platform solution that enables remote computers, users, and devices to be connected, accessed, monitored and controlled. Through the use of iTivity, Columbia Ultimate can now provide clients with improved remote support capabilities to troubleshoot, train and assist with software installation, upgrades and other technical issues.

“iTivity enables Columbia Ultimate to provide our clients with even better client care that is secure and easy to access to solve problems quickly and easily regardless of location,” said R. Fred Houston, president and CEO, Columbia Ultimate.

The iTivity solution offers a number of benefits and capabilities, including:

• Ability to troubleshoot, train and assist with software installation, upgrades and other technical issues quickly and efficiently.

• On-demand access and control of workstations and servers 24×7 using standard authentication systems for greater security and simplified management.

• Ability for clients to signal when they need help right from their own desktop and then relinquish control to a Columbia Ultimate support professional.

For further information on the iTivity solution, please contact Columbia Ultimate at support@columbiaultimate.com, or call 1-800-488-4420.