Interactive Collections Communications: A Buyer’s Guide to Automated Solutions, part of PayStream Advisors’ Technology Insight Series, is now available for collections, customer care, and accounts receivable professionals interested in evaluating technology that reduces costs and improves portfolio performance. The report includes a market overview, an explanation of the Software as a Service (SaaS) delivery model, and in-depth, identically structured profiles of five leading vendors.

PayStream Advisors provides unbiased, third-party market trend information, financial automation technology assessments, and innovative strategies for business leaders in the healthcare and financial services sectors. Through its interaction with managers and decision makers at credit grantors and collections agencies, the company identified a marketplace need for a better understanding of automated voice messaging solutions that optimize collection and recovery cycles.

“Whenever there is an economic downturn, we see a heightened focus on debt collection as a way to supplement corporate revenues,” says Henry Ijams, Managing Director of PayStream Advisors. “Today, more than ever before, the expectation is for revenue gains to be linked directly to productivity – in other words, collecting from more accounts without significantly adding to overhead.” PayStream’s research into interactive communication options reveals a number of cost-effective automated solutions that can quickly and easily improve collection efficiency and effectiveness.

Interactive Collections Communications: A Buyer’s Guide to Automated Solutions is one of many reports in PayStream’s corporate research library, including these additional titles in the Technology Insight Series:

• AP Europe: Accounts Payable Automation for the European Market
• Purchasing Card Management: The Lure of Plastic
• Imaging and Workflow Automation: Migrating toward a Paperless Organization
• Web Invoicing & Electronic Payments: Strategic Impact of AP Automation


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