TeleTech Completes Acquisition of Direct Alliance Corporation

TeleTech Holdings, Inc., a leading global business process outsourcing (BPO) provider, today announced it has completed the acquisition of Direct Alliance Corporation, a wholly-owned subsidiary of Insight Enterprises, Inc., a leading provider of information technology solutions.

Throughout its 13-year history, Direct Alliance has enabled some of the world’s best-known hardware, software, and electronics manufacturers to expand market reach and increase revenue using Internet-based systems that allow customers to transact business in a collaborative e-commerce environment. Direct Alliance offers outsourced sales and account management services that help the Fortune 500 efficiently serve small and midsize businesses, a segment expected to reach $400 billion in 2006. In addition, Direct Alliance enables its clients to penetrate disparate divisions of large commercial and government accounts.

“Direct Alliance’s ability to offer a professionally-oriented sales and account management capability is an extremely attractive extension of our business offering,” said Kenneth Tuchman, chairman and chief executive officer of TeleTech. “This acquisition further strengthens our commitment to growth and our ability to provide a more comprehensive suite of outsourced marketing, sales, and customer management solutions to both TeleTech’s and Direct Alliance’s large multinational clients.”

In 2005, Direct Alliance generated revenue of $77.4 million. TeleTech believes the acquisition will be slightly accretive to GAAP earnings during the first 12 months of combined operations.