Cabot Financial Awarded City and Guilds Accreditation for In-House Training

Cabot Financial, a market leader in consumer debt purchase, has been awarded a City and Guilds accreditation in recognition for its outstanding in-house induction training programme.

The City and Guilds assessment verifies that the training is necessary and relevant to the business and meets the highest standards. The assessment included training materials, live training observation, testing processes, evaluation forms and training records.

The Cabot induction programme comprises a 12 week training schedule led for the entire period by a Training Team Leader and a Collections Manager. The programme is divided into different subjects to ensure that trainees are fully briefed on all relevant areas. In order to ensure engagement in the sessions, care is taken to ensure that the content reaches everyone by catering for all learning styles and that it also promotes training best practice.

Assessments are carried out during the 12 week period via online testing, call listening and scoring by our in-house Quality Assessment Team to make sure that the highest quality standards are met before deployment to Collections Teams.

Commenting on the accreditation, Bennedetta Peto, Human Resources Director said: “We are delighted to have received the City and Guilds Accreditation for our training programmes. As a company we believe strongly that our greatest assets are the skills and abilities of our employees and we are proud that these have been recognised and endorsed by such a prestigious organisation.”

About Cabot Financial
Cabot Financial is a market leader in consumer debt purchase in the UK, formed in 1998. The company was named Debt Purchaser of the Year 2008 and Business of the Year and Employer of the Year for the South East England region at the Orange National Business Awards 2007.

Cabot Financial’s principal investor is Citigroup Capital UK Ltd, alongside Barclays Private Equity and the management team. Cabot Financial is licensed under the Consumer Credit Act and is a registered Data Controller under the Data Protection Act. It is a member of the Credit Services Association and the Consumer Credit Trade Association. It is also a member of CAIS, Insight and Share, the credit bureau reporting platforms provided by Experian, Equifax and Call Credit respectively.