ROCKVILLE, Md. -- insideARM and the iA institute, the industry's premier provider of collections compliance, legal, and strategy analysis, are pleased to announce the appointment of Sara Woggerman as head of iA Research Assistant, a resource practical, on-demand collections compliance research and peer networking.

"We are really excited to have Sara on the iA team and leading Research Assistant," said Stephanie Eidelman, CEO of the iA Institute and insideARM. "She's engaging, highly skilled, and has so much experience with the challenges our subscribers face. We feel she will really enhance the value of the service for our current and future subscribers."


Sara brings years of deep, practical compliance experience to iA Research Assistant and insideARM. As President of ARM Compliance Business Solutions, Sara has worked with hundreds of organizations to drive compliant business practices, including preparing for regulatory examinations, crafting risk assessments, developing new policy, service provider oversight, managing litigation risk, and improving the consumer experience. 

Prior to her work with ARM Compliance Business Solutions, Sara led the Compliance Services department at Ontario Systems and had direct compliance oversight over forty plus third-party agencies as Third-Party Compliance Manager for National Credit Adjusters, LLC, among other relevant roles. 

"I am thrilled to be working closely with my colleagues at insideARM and leading the iA Research Assistant program," Sara said. "iA Research Assistant ties nicely into my mission at ARM Compliance Business Solutions to bring operational strategies and compliance processes together to meet the ARM industry's unique challenges."

Subscribers to Research Assistant will notice some new enhancements right away, including:

  • A new, more-focused agenda structure

  • Meeting agendas distributed in advance of every call

  • A new, weekly compliance member email to include:

    • Comprehensive post-call summaries;

    • A high-level analysis of the biggest compliance issues of the week;

    • Links to relevant digital compliance resources; and

    • Links to new Research Assistant tools

iA Research Assistant is designed to help collections compliance professionals cut through the noise, understand new compliance risks and requirements quickly, and connect them to peer-endorsed solutions just as quickly. Learn more about Research Assistant right here.

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