Premiere Global Services ARM Application Receives 2008 TMC Labs Innovation Award

Premiere Global Services announced today that Technology Marketing Corporation (TMC) has named Premiere Global’s Accounts Receivable Management application as a 2008 TMC Labs Innovation Award winner from Customer Interaction Solutions magazine.

“We are honored to be selected as a 2008 TMC Labs Innovation Award winner for our Accounts Receivable Management application,” said Mark Horne, Vice President, Solutions Marketing, Premiere Global Services, Inc.  “Premiere Global continues to anticipate and meet our customers’ needs through technology innovation and unique features. Accounts Receivable Management is one of the fastest growing applications in our Notifications & Reminders portfolio. Because of the increasing market demand for interactive notifications, Premiere Global is investing in developing its Accounts Receivable Management and Notifications & Reminders functionality and capabilities.

Premiere Global’s Accounts Receivable Management allows companies to reach debtors more efficiently by allowing live call recipients the option to be connected with their collectors or by leaving messages for the recipients to call back. Reaching more debtors in less time is crucial to collections efforts and Premiere Global’s application enables customers to contact debtors using a variety of delivery options including voice, e-mail, fax and SMS text messaging. With Accounts Receivable Management, organizations can access the hosted application from anywhere, at anytime through the intuitive Web interface, harnessing the power of multi-modal delivery.

"Premiere Global Services has clearly demonstrated to the staff of TMC Labs that its Accounts Receivable Management application is truly innovative in the CRM and contact center industries. Premiere Global’s Accounts Receivable Management application has made significant contributions in the advancement of this industry," said Nadji Tehrani, founder and chairman of TMC, and publisher of Customer Interaction Solutions. “We’re proud to reward this outstanding accomplishment with a TMC Labs Innovation Award this year.”

“Premiere Global Services deserves this great honor for creating a ground-breaking application. The Accounts Receivable Management application has demonstrated raw innovation and offers unique features,” added Tom Keating, CTO and TMC Labs Editorial Director. “I look forward to seeing other innovative solutions from Premiere Global Services as they continue to contribute to the future of the CRM and call center marketplace.”

The TMC Labs Innovation Awards honor products that demonstrate raw innovation, unique features, and significant contributions toward improving communications technology.  The TMC Labs Innovation Awards are not only granted to the best-selling services, but also to those representing a significant contribution to the industry.

The TMC Labs 2008 Innovation Award highlights will be published in the September and October 2008 issues of Customer Interaction Solutions magazine.

About Premiere Global Services, Inc.
Premiere Global Services, Inc. is a global provider of on-demand, communication technologies-based business process improvement solutions. Our Premiere Global Communications Operating System supports business applications within the following solution sets: Conferencing & Collaboration, Desktop Document Solutions, Enterprise Document Solutions, Notifications & Reminders, and eMarketing.

Headquartered in Atlanta, Georgia, and with presence in 23 countries worldwide, Premiere Global delivers solutions to an established customer base of over 50,000 companies, including nearly 95% of the Fortune 500. Additional information can be found at http://www.premiereglobal.com/.   

About Customer Interaction Solutions
Since 1982, Customer Interaction Solutions (CIS) magazine has been the voice of the call/contact center, CRM and teleservices industries. CIS magazine has helped the industry germinate, grow, mature and prosper, and has served as the leading publication in helping these industries that have had such a positive impact on the world economy to continue to thrive. Through a combination of outstanding and cutting-edge original editorial, industry voices, in-depth lab reviews and the recognition of the innovative leaders in management and technology through our highly valued awards, Customer Interaction Solutions strives to continue to be the publication that holds the quality bar high for the industry.  Please visit www.cismag.com.   

About TMC
Technology Marketing Corporation (TMC) is an integrated global media company helping our clients build communities in print, in-person and online. TMC publishes Customer Interaction Solutions, INTERNET TELEPHONY, Unified Communications, and IMS Magazine. TMC is also the first publisher to test new products in its own on-site laboratories, TMC Labs.  TMCnet, TMC’s Web site, is the leading source of news and articles for the communications and technology industries. TMCnet is read by nearly one million US visitors according to Quantcast* and by two to three million unique visitors each month worldwide, according to Webtrends. In addition, TMC produces INTERNET TELPHONY Conference & EXPO, Call Center 2.0 Conference and Communications Developer Conference.  For more information about TMC, visit www.tmcnet.com.