collector mentor Establishes Recognition Program to Honor Outstanding Collection Professionals

collector mentor announced today the launch of the Outstanding Collection Professionals program to honor front line employees in the credit and collection industry who perform their duties at an outstanding level of service and who represent the industry in a positive, professional manner.

“It’s no secret that the bad actors of the industry get more time in the spotlight,” said Gary Jensen, editor of collector mentor. “This initiative seeks to shift some of that attention towards those individuals who are committed to doing the right things for the right reasons and have a track record to prove it.”

The Outstanding Collection Professionals Program uses a nomination driven approach. Nominations can be submitted by anyone, however, managers and supervisors can benefit by using this program as an opportunity to recognize staff member contributions. Submissions can be made using an electronic online form or by accessing and downloading the hard copy equivalent.

“This program is a fantastic way to highlight not just the positive attributes of ARM companies, but to recognize the hard work of real people on the front lines of this industry who day in and day out do their jobs with dedication, integrity, and ethical responsibility,” said Michael Klozotsky, managing editor of insideARM.com.

Nominations will be reviewed by Jensen and by members of the editorial advisory board. Candidates will be selected on, but not limited to, the following criteria:

• Treats consumers with respect and dignity and adheres to all industry laws, rules, and regulations.
• Committed to the mission and values of the organization and serves as a role model for others.
• Projects a positive “can-do” attitude with teammates, clients, and consumers.
• Embraces Collector Mentor’s PAID Values Model (Professionalism, Accountability, Integrity, Dedication)
• Takes initiative, embraces change, and produces high-quality work.
• Is dependable, reliable, and goes the extra mile for the industry, their company, and the community.

“I’ve served in the credit and collection industry for more than 12 years,” adds Jensen. “I’ve met many incredible collectors along the way and I feel a recognition platform for those individuals is long overdue.”

For more information about collector mentor’s Outstanding Collection Professionals program, please visit www.collectormentor.com/outstandingcollectors.