The Future of Receivables Management

Kaulkin Ginsberg has been hard at work on the 7th Edition of the Kaulkin Report for a number of months, and I’m happy to provide some early results of this research, as well as an invitation to participate in it.

In the past, the Kaulkin Report has given a picture of the industry as it exists. For the first time in this edition, Kaulkin Ginsberg is making predictions about the future growth of the industry — everything from outstanding consumer credit to pricing to sector performance to expected profitability. Our goal is to demonstrate not only what the industry is, but what the industry will become.

For example, we’re estimating that Americans will hold $1.1 trillion of credit card debt in 2011 and almost double that — $2.1 trillion — in obligations involving student loans, mobile homes, boats, trailers, and vacations during that year. Based on this prediction alone, a convincing case can be made that the majority of the industry’s growth over the next 5 years will involve consumer debt obligations other than credit cards. This should strongly interest receivables management companies focusing exclusively on credit card collections, and others as well.

There is much more to come. But before we fully describe the results of this research, allow me to encourage your participation in this project. If you are an owner or executive of a company in the ARM industry, let us know where you think the industry is headed. Please contact Michael Klozotsky at mklozotsky@kaulkin.com to schedule some time on the phone.

While it’s true that no one can tell the future with perfect clarity, we’re fortunate to be building some informed arguments about what is approaching for receivables management companies. Join us this spring as we continue to build our case, or in the summer when the results of this research are released.

As Director at Kaulkin Ginsberg, Paul oversees custom research projects and publications focusing on the ARM industry. Contact Paul at 301-907-0840 ext. 104, or at plegrady@kaulkin.com.