Debt collectors are regulated by the FTC on the federal level. At the state level, attorneys general are typically responsible for enforcing state and federal laws. A few local governments also separately regulate debt collectors. The laws that govern the ARM industry are civil, meaning that liability is almost always monetary. So a state’s attorney general will not file criminal charges against a debt collector accused of violating the law, rather, he/she will sue for damages. Collection laws include federal and state statutes that govern the proper operation of companies and personnel that work in the debt collection industry. The most comprehensive collection law is the Fair Debt Collection Practices Act (FDCPA). Other federal laws that collectors must follow include the Fair Credit Reporting Act (FCRA), the Telephone Consumer Protection Act (TCPA) and the data security requirements of the Gramm–Leach–Bliley Act (GLBA).
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New York Regulator Proposes Strict New Standards for Debt Collection
21 October 2013
Leadership Transition at NARCA Offers Insight on Association
21 October 2013
Free Webinar Looks at Consumer Complaint and Dispute Resolution
18 October 2013
Industry Attorneys Will Answer All of Your Voicemail/TCPA/Text Messaging Questions
18 October 2013
FDCPA Adds Unnecessary Layers of Collection Rules to Attorneys: Legal Panel
18 October 2013
YGC Solutions Data Standard Now Available in Public Domain
18 October 2013
Neustar Whitepaper Provides Guide to TCPA Risk Mitigation
17 October 2013
"Precollect" Causes FDCPA Heartburn for Collectors and Creditors
17 October 2013
Everyone is Talking about Text
17 October 2013
Ontario Systems Whitepaper Gives 5 Tips to End the Credit Reporting Nightmare
17 October 2013
CFPB Provides Guidance on Mortgage Servicing Rules Under FDCPA
16 October 2013
Debt Collectors Brace for the "TCPA Cliff"
16 October 2013
TECH LOCK, Inc. Renews Service-Disabled Veteran-Owned Small Business (SDVOSB) Status
15 October 2013
Defining the Legal Collection Job Early Focus at NARCA Symposium
15 October 2013
LiveVox Joins Experts to Discuss Best Practices in Risk Management at FSCC 2013
15 October 2013
ARM Executives Launch Group to Represent Larger Market Participants in Debt Collection
14 October 2013
NARCA's New Executive Director Getting Trial by Fire
14 October 2013
Appeals Court Defines FDCPA Suit Filing Period in Split Decision
11 October 2013
CFPB Will No Longer Send Enforcement Attorneys to Supervisory Examinations
11 October 2013
Lessons Learned from Bank of America's Record-Breaking TCPA Settlement
11 October 2013
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