Collection Laws and Regulations News RSS Feed

Debt collectors are regulated by the FTC on the federal level. At the state level, attorneys general are typically responsible for enforcing state and federal laws. A few local governments also separately regulate debt collectors. The laws that govern the ARM industry are civil, meaning that liability is almost always monetary. So a state’s attorney general will not file criminal charges against a debt collector accused of violating the law, rather, he/she will sue for damages. Collection laws include federal and state statutes that govern the proper operation of companies and personnel that work in the debt collection industry. The most comprehensive collection law is the Fair Debt Collection Practices Act (FDCPA). Other federal laws that collectors must follow include the Fair Credit Reporting Act (FCRA), the Telephone Consumer Protection Act (TCPA) and the data security requirements of the Gramm–Leach–Bliley Act (GLBA).

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Would Process Serving Standards Help Debt Collection Compliance?

16 September 2013

Free Report: Telephone Consumer Protection Act (TCPA) Guide for Contact Centers

13 September 2013

CFPB Director Addresses Privacy, Predatory Debt Collectors

12 September 2013

JPMorgan Chase Close to Settling Long-Running Debt Collection Probe

12 September 2013

FTC Shuts Down Fraudulent Debt Relief Operation

12 September 2013

Investigation Reveals Flaws in D.C. Tax Lien Sales

11 September 2013

FTC Reaches $25 million Settlement with Debt Collection Scammers

10 September 2013

CFPB Joins FTC in Amicus Brief on Debt Collection Case

9 September 2013

LiveVox Joins Panel Debate on Contact Center Compliance at DCS 2013

9 September 2013

Check Collection Firm Reaches $3.2 million Settlement

6 September 2013

Federal Court Rules All Debt-Collection Calls Exempt from TCPA

5 September 2013

BBB Warning Businesses About Specific Collection Agency

4 September 2013

Steven Antonakes Named Deputy Director of the CFPB

4 September 2013

FTC Gets Court to Halt Phony Payday Loan Broker

4 September 2013

Hang-ups and Charge-offs: Experts Explain Debt Collection Compliance

4 September 2013

Pennsylvania Introduces Bill Requiring More Debt Collector Disclosures

3 September 2013

Ask the Attorney Webinar Tackles Collection Call Controversy

3 September 2013

Trial Court Slams Professional FDCPA Plaintiff, Awards Defendant Attorney's Fees

30 August 2013

TCPA Ruling on Revocation of Prior Express Consent Sets Precedent

29 August 2013

The Hot Topic of Compliance Remains Front-And-Center for ARM Professionals

29 August 2013

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