Debt collectors are regulated by the FTC on the federal level. At the state level, attorneys general are typically responsible for enforcing state and federal laws. A few local governments also separately regulate debt collectors. The laws that govern the ARM industry are civil, meaning that liability is almost always monetary. So a state’s attorney general will not file criminal charges against a debt collector accused of violating the law, rather, he/she will sue for damages. Collection laws include federal and state statutes that govern the proper operation of companies and personnel that work in the debt collection industry. The most comprehensive collection law is the Fair Debt Collection Practices Act (FDCPA). Other federal laws that collectors must follow include the Fair Credit Reporting Act (FCRA), the Telephone Consumer Protection Act (TCPA) and the data security requirements of the Gramm–Leach–Bliley Act (GLBA).
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New Debt Buyer Law May Decrease Communication, Increase Litigation Between ARM Firms and Consumers
22 July 2013
Virtual Collections Made Virtually Simple - Consumer Website Agreement Templates
22 July 2013
ACA International Welcomes New President, Board Officers and Board Directors
22 July 2013
KirkpatrickPrice Continuing CFPB Audit Readiness Web Series on Consumer Complaint Resolution and Tracking
22 July 2013
Virtual Collections Made Virtually Simple - 10 Tips to Ensure Consumer Website Compliance
19 July 2013
Senate Hearing on Debt Collection Could Provide Clues on FDCPA Reform
18 July 2013
Where is the CFPB's 'The More You Know' Campaign?
18 July 2013
Confirmation of Director Cordray Could Substantially Increase CFPB Enforcement Activity
17 July 2013
NARCA Announces New Executive Director
17 July 2013
Richard Cordray Officially Confirmed as Director of CFPB in Senate Vote
16 July 2013
The FTC Thinks Foti Message Violates the FDCPA...Now What?
16 July 2013
Consumer Financial Protection Bureau Announces New Senior Hires
16 July 2013
Recent Developments Lay Groundwork for New Debt Sales Rules for Banks
16 July 2013
Texas AG Sues Debt Collection Agency and Senior Dating Service
15 July 2013
FDCPA Reform Coming? Senate Subcommittee to Hold Hearings on Debt Collection
12 July 2013
LexisNexis to Showcase Enhanced Debt Collection Tools at ACA's Annual Convention
12 July 2013
CFPB: How About Letters for Debt Collectors to Send Consumers?
11 July 2013
Ontario Systems and Columbia Ultimate Launch CFPB Gap Assessment/Readiness Evaluation Program
11 July 2013
Sentry Credit Continues Commitment to Compliance and Protecting Consumer Information with Renewal of Tech Lock Certified
11 July 2013
Immediate Credit Recovery Partners With Castel for Call Center Solutions
11 July 2013
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