Debt collectors are regulated by the FTC on the federal level. At the state level, attorneys general are typically responsible for enforcing state and federal laws. A few local governments also separately regulate debt collectors. The laws that govern the ARM industry are civil, meaning that liability is almost always monetary. So a state’s attorney general will not file criminal charges against a debt collector accused of violating the law, rather, he/she will sue for damages. Collection laws include federal and state statutes that govern the proper operation of companies and personnel that work in the debt collection industry. The most comprehensive collection law is the Fair Debt Collection Practices Act (FDCPA). Other federal laws that collectors must follow include the Fair Credit Reporting Act (FCRA), the Telephone Consumer Protection Act (TCPA) and the data security requirements of the Gramm–Leach–Bliley Act (GLBA).

See all Topics

Collection Law Firm Expands Legal Footprint

9 August 2013

New York "Enlists" Banks in Fight Against Payday Lenders

7 August 2013

Dept of Ed Reports 700 Federal Student Loan Collection Complaints in 2012

6 August 2013

House Bill Offers Technical Fix to FDCPA for Collection Attorneys

5 August 2013

FTC Shuts Down Fake Debt Collection Agency

2 August 2013

Will New Federal Standards Destroy Debt Buying Industry?

1 August 2013

State AG Settles with Hospital and its Collection Agency on Unlawful Collection Practices

31 July 2013

Debt Collection Practices Lead to Another State Action Against Payday Lender

30 July 2013

Total Card, Inc. (TCI) Switches Auditors; Starts TECH LOCK Certified Program

30 July 2013

RevSpring Renews Critical Security Certifications

30 July 2013

Rogue Debt Collector Prompts Warning from BBB

29 July 2013

KirkpatrickPrice Announces CFPB Readiness/Audit Services to the ARM Industry

29 July 2013

How Easily Can You Find Probate Accounts in Your Portfolio?

29 July 2013

New York Proposes Tough New Debt Collection Rules

26 July 2013

Does a Recent FDCPA Appellate Decision Conflict with CPFB Guidance?

25 July 2013

Working Together: ACA International and CFPB

25 July 2013

Lawsuit from Legal Services Firm Challenges CFPB Investigative Authority

24 July 2013

Debtor Contact Attempts: Enough is Enough!

24 July 2013

Phin Solutions Aims High for Compliance; Joins TECH LOCK Certified Program

24 July 2013

FTC Settles Debt Collection Charges Against Payday Lender

23 July 2013