Debt collectors are regulated by the FTC on the federal level. At the state level, attorneys general are typically responsible for enforcing state and federal laws. A few local governments also separately regulate debt collectors. The laws that govern the ARM industry are civil, meaning that liability is almost always monetary. So a state’s attorney general will not file criminal charges against a debt collector accused of violating the law, rather, he/she will sue for damages. Collection laws include federal and state statutes that govern the proper operation of companies and personnel that work in the debt collection industry. The most comprehensive collection law is the Fair Debt Collection Practices Act (FDCPA). Other federal laws that collectors must follow include the Fair Credit Reporting Act (FCRA), the Telephone Consumer Protection Act (TCPA) and the data security requirements of the Gramm–Leach–Bliley Act (GLBA).
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CFPB Representatives, Wells Fargo Senior Counsel and Others to Speak at CLLA Compliance Conference
25 June 2013
ACA and HFMA Team Up on Medical Debt Collection Guidelines
21 June 2013
Illinois Appellate Decision Seen as Major Victory for Debt Buyers and Collectors
20 June 2013
Some Collection Agencies Already Have Practice with CFPB Complaints
19 June 2013
ARM Survey Reveals Major Differences in Operations Based on Company Size
18 June 2013
How to Analyze and Categorize Consumer Complaints - Yes this Means You!
17 June 2013
Think Your Debt Dispute Process is Solid? Three Overlooked Laws Cause Turmoil
17 June 2013
Oregon House Passes Bad Check Collection Bill
17 June 2013
Executive Change: KirkpatrickPrice Hires Jessie Skibbe as Director of Compliance Services
14 June 2013
Mike Ginsberg's Take on Recent ARM Developments
14 June 2013
Medical Debt Reporting Bill Gains Support in House
13 June 2013
Better Business Bureau Warns of Specific Scam Debt Collector
12 June 2013
DBA Seeks Third-Party Firms for Certification Program Compliance Auditing
12 June 2013
New Report Targets Debt Buyers' Use of Courts in New York
11 June 2013
Collection Letter with Written Dispute Demand Violates FDCPA: Court
10 June 2013
ARM Data Exchange Standards Focus of FTC/CFPB Collection Roundtable
7 June 2013
ACA Looking for Collection Agencies to Take Survey, Help in TCPA Reform Efforts
7 June 2013
CFPB Panel 2: Verifying Disputed Debts Under the FDCPA/FCRA
6 June 2013
John Tonetti: Flow During the Debt Cycle
6 June 2013
Express Consent under the TCPA… Is it Safe?
5 June 2013
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