Debt collectors are regulated by the FTC on the federal level. At the state level, attorneys general are typically responsible for enforcing state and federal laws. A few local governments also separately regulate debt collectors. The laws that govern the ARM industry are civil, meaning that liability is almost always monetary. So a state’s attorney general will not file criminal charges against a debt collector accused of violating the law, rather, he/she will sue for damages. Collection laws include federal and state statutes that govern the proper operation of companies and personnel that work in the debt collection industry. The most comprehensive collection law is the Fair Debt Collection Practices Act (FDCPA). Other federal laws that collectors must follow include the Fair Credit Reporting Act (FCRA), the Telephone Consumer Protection Act (TCPA) and the data security requirements of the Gramm–Leach–Bliley Act (GLBA).
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10 Steps to Close the Loop on Consumer Complaints
5 June 2013
Powerful Senator Calls for FDCPA Reform in Letter to CFPB
5 June 2013
FTC, CFPB Invite Public to Submit Questions During Debt Collection Roundtable
5 June 2013
Multi-State Investigation Into Debt Collection Reportedly Underway
4 June 2013
CFPB Expands Consumer Complaint Database; Debt Collection Up Next
3 June 2013
Judge Upholds TCPA Class Action Status Against Medical Debt Collector
31 May 2013
Agenda and Panelists Announced for FTC/CFPB Debt Collection Roundtable
30 May 2013
Keep Up With Changes In ARM: Three Easy Ways To Listen To A Podcast While Multi-Tasking
30 May 2013
Federal Regulators Widening Probe on Bank Debt Collection Practices
29 May 2013
Bill Introduced to Amend FDCPA for Medical Debt Reporting
29 May 2013
Debt Buyer/Collection Bill Passes California Senate
28 May 2013
Elizabeth Warren's Student Loan Bill Gaining Support
24 May 2013
Debt Collectors Face Six Figure Fines in New York City: Is Your Agency Next?
23 May 2013
CFPB Announces Framework to Coordinate Efforts with State Regulators
22 May 2013
Florida Federal District Court Disregards FCC’s 2008 Ruling Regarding Consent
20 May 2013
Debt Collection Bills Advance in Western States
17 May 2013
CFPB Launches Spanish Language Web Site
17 May 2013
Small Claims Courts are Not Judicial Districts Subject to Section 1692i of FDCPA
16 May 2013
Mike Ginsberg: A Mixed Bag for ARM Professionals
15 May 2013
Columbia Ultimate Family of Companies Partners with Ontario Systems to Offer Compliance Solutions to Clients
14 May 2013
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