Debt collectors are regulated by the FTC on the federal level. At the state level, attorneys general are typically responsible for enforcing state and federal laws. A few local governments also separately regulate debt collectors. The laws that govern the ARM industry are civil, meaning that liability is almost always monetary. So a state’s attorney general will not file criminal charges against a debt collector accused of violating the law, rather, he/she will sue for damages. Collection laws include federal and state statutes that govern the proper operation of companies and personnel that work in the debt collection industry. The most comprehensive collection law is the Fair Debt Collection Practices Act (FDCPA). Other federal laws that collectors must follow include the Fair Credit Reporting Act (FCRA), the Telephone Consumer Protection Act (TCPA) and the data security requirements of the Gramm–Leach–Bliley Act (GLBA).
Filter by Location
FTC Finalizes Settlement with Debt Collector Over P2P Network Data Breach
26 October 2012
CFPB Debt Collection Field Hearing: Mixed Emotions
26 October 2012
Some Debt Collection Markets are Escaping CFPB Supervision
25 October 2012
CFPB Excludes Medical Debt Revenue from Definition of Annual Receipts
25 October 2012
Details on What CFPB Supervision will Mean for Larger ARM Firms
24 October 2012
CFPB Large Company Rule Clarifies Definition of Revenues for Debt Collectors
24 October 2012
CFPB Now Accepting Complaints on Consumer Credit Reporting
24 October 2012
CFPB Spells Out Debt Collection Industry Larger Market Participants
24 October 2012
U.S. Enabler of Indian Debt Collection Scam Settles with FTC
23 October 2012
TCPA Case Appeal Against Debt Buyer Addresses Express Consent on Cell Numbers
23 October 2012
Embattled Collection Law Firm Provides More Detail on Lawsuit
22 October 2012
Prince Sues Collection Agency for $116,000
22 October 2012
First Choice Assets Reduces Litigation Exposure with LiveVox's Centralized Call Recording
22 October 2012
Does Your Technology Pass Some Necessary Compliance Tests?
22 October 2012
UPDATE: Location Announced for CFPB Field Hearing on Debt Collection
19 October 2012
Treasury Department Hearing on Healthcare Debt Collection Rules Postponed
19 October 2012
FTC Offers $50,000 Reward for Robocall Solution
19 October 2012
ARM Firms Look to Self-Audits in Advance of CFPB Supervision
18 October 2012
Secrets to Defeating FDCPA Claims
18 October 2012
How Engaged is the CFPB with the ARM Industry?
17 October 2012
Copyright Auriemma Roundtables, Inc. All rights reserved.
![[Image by creator from ]](/media/images/Finvi_Tech_Trends_Whitepaper.max-80x80.png)
![[Image by creator from ]](/media/images/Collections_Staffing_Full_Cover_Thumbnail.max-80x80.jpg)
![Report cover reads One Conversation Multiple Channels AI-powered Multichannel Outreach from Skit.ai [Image by creator from ]](/media/images/Skit.ai_Landing_Page__Whitepaper_.max-80x80.png)
![[Image by creator from ]](/media/images/paper-collections_triggers_1_1.max-80x80.png){kind=small}
![Report cover reads Bad Debt Rising New ebook Finvi [Image by creator from ]](/media/images/Finvi_Bad_Debt_Rising_WP.max-80x80.png)
![Report cover reads Seizing the Opportunity in Uncertain Times: The Third-Party Collections Industry in 2023 by TransUnion, prepared by datos insights [Image by creator from ]](/media/images/TU_Survey_Report_12-23_Cover.max-80x80.png)
![[Image by creator from ]](/media/images/Skit_Banner_.max-80x80.jpg)
![Webinar graphic reads Help Wanted: Predictive, Collaborative and Intelligent Contact Data April 25 at 3pm et by TransUnion [Image by creator from ]](/media/images/Web_replay_Landing_Page.max-80x80.png){kind=small}
![Webinar graphic reads Multi-Channel AI: Improve Contacts & Increase Revenue Compliantly April 4 at 2pm et [Image by creator from ]](/media/images/Skit.ai_InsideARM_Landing_Page_1200x627.max-80x80.png){kind=small}
![Streamline Your Collections Process with Voice AI [Image by creator from ]](/media/images/Streamline_Your_Collections_Process_with_Voice.max-80x80.png){kind=small}
![How to Connect with Today’s Digital Consumer [Image by creator Editor from insideARM]](/media/images/finvi_webinar_thumbnail.max-80x80.png){kind=small}
![Customizable or Configurable? Webinar [Image by creator Editor from insideARM]](/media/images/Landing_Page_2.max-80x80.png){kind=small}
![How to Launch an Omnichannel Collection Strategy [Image by creator Neustar from insideARM]](/media/images/omnichannel-webinar.max-80x80.png){kind=small}
![Breaking Down the CFPB's Opinion on Convenience Fees [Image by creator Editor from insideARM]](/media/images/2022-11-convieniance-fees-webinar.max-80x80.png){kind=small}