Debt collectors are regulated by the FTC on the federal level. At the state level, attorneys general are typically responsible for enforcing state and federal laws. A few local governments also separately regulate debt collectors. The laws that govern the ARM industry are civil, meaning that liability is almost always monetary. So a state’s attorney general will not file criminal charges against a debt collector accused of violating the law, rather, he/she will sue for damages. Collection laws include federal and state statutes that govern the proper operation of companies and personnel that work in the debt collection industry. The most comprehensive collection law is the Fair Debt Collection Practices Act (FDCPA). Other federal laws that collectors must follow include the Fair Credit Reporting Act (FCRA), the Telephone Consumer Protection Act (TCPA) and the data security requirements of the Gramm–Leach–Bliley Act (GLBA).
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Promoters of Phony Debt Reduction Schemes Settle FTC Charges
17 October 2012
CFPB Report Finds Private Student Loan Borrowers Face Roadblocks to Repayment
16 October 2012
Debt Collection Law Firm Responds to Horrific Allegations in Lawsuit
16 October 2012
Paper Runs Response from ARM Industry to Series on Collectors
15 October 2012
More than 3,000 Debt Collection Suits Dismissed Per Class Action Settlement
12 October 2012
CFPB to Hold Field Hearing in Seattle on Debt Collection
11 October 2012
FTC Announces $1.6 million Settlement with Equifax and its Credit Information Customers
11 October 2012
Debt Settlement and Debt Collection: Friends, Foes and the FTC
11 October 2012
CFPB Complaint System Comes Under Federal Scrutiny
10 October 2012
UK Regulator Told to Pay Up in Debt Collection Row
10 October 2012
Paper Launches Investigative Series on Debt Collection
8 October 2012
ARM Attorneys Win Case Challenging New York City Debt Collection Law
5 October 2012
Mike Ginsberg on the Future of Collections
5 October 2012
FTC Announces Agenda for Robocall Summit on October 18
5 October 2012
Fake Courtroom Debt Collector Wins Right to Fight $1.2 million Fine
4 October 2012
Retail Customer Service Tips: A Primer for Debt Collection Agencies
3 October 2012
FDCPA Lawsuit Filings Continue Decline
3 October 2012
You've got Collection Industry Questions, We've Got Collection Industry Experts
3 October 2012
Debt Collection and Brand Reputation: Four Pillars of Success
2 October 2012
American Express to Pay $112 million to Settle Debt Collection and Other Charges
2 October 2012
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