Debt collectors are regulated by the FTC on the federal level. At the state level, attorneys general are typically responsible for enforcing state and federal laws. A few local governments also separately regulate debt collectors. The laws that govern the ARM industry are civil, meaning that liability is almost always monetary. So a state’s attorney general will not file criminal charges against a debt collector accused of violating the law, rather, he/she will sue for damages. Collection laws include federal and state statutes that govern the proper operation of companies and personnel that work in the debt collection industry. The most comprehensive collection law is the Fair Debt Collection Practices Act (FDCPA). Other federal laws that collectors must follow include the Fair Credit Reporting Act (FCRA), the Telephone Consumer Protection Act (TCPA) and the data security requirements of the Gramm–Leach–Bliley Act (GLBA).

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ARM in the Credit Card Sector: A New Opportunity Unfolding

28 September 2012

FTC and State AG Team Up on Rental Spying Debt Collection Case

27 September 2012

Improving the ARM Environment One Step at a Time

27 September 2012

Mike Ginsberg's Blog: The Current State of ARM

26 September 2012

ACA Responds to Negative Student Loan Debt Collection Article

25 September 2012

NARCA Files Amicus Brief with U.S. Supreme Court in FDCPA Case

25 September 2012

Couch, Conville & Blitt Hosts Legal Collections Strategy Summit

25 September 2012

State AG Goes After Adult Website Debt Collector

21 September 2012

ARM Industry Meeting Congress Today on FDCPA, TCPA, CFPB

20 September 2012

FDCPA Lawsuits Fall Slightly in Second Half of August

20 September 2012

FTC to Hold Summit on "Robocalls"; They Might Need Some Help

19 September 2012

FTC Action Shuts Down "Debt Relief" Operation

19 September 2012

Mike Ginsberg's Blog: The History of the ARM Industry

18 September 2012

Whitepaper and Webinar Will Look at TCPA Compliance and Technology for Debt Collection

18 September 2012

Debt Collectors Prevail in Recent FDCPA Cases

18 September 2012

Bad Check Debt Collection Takes its Turn at the Whipping Post

17 September 2012

FTC Tells House Panel that Enforcing the FCRA Remains a Priority of the Agency

14 September 2012

AG Staff Asks for ARM Industry Help Identifying Rogue Collectors

13 September 2012

Closely-Watched Debt Collection Process Serving Case Gets Class Action Status

12 September 2012

Collection Practices Lead to $13 million Penalty Against CashCall

11 September 2012