Debt collectors are regulated by the FTC on the federal level. At the state level, attorneys general are typically responsible for enforcing state and federal laws. A few local governments also separately regulate debt collectors. The laws that govern the ARM industry are civil, meaning that liability is almost always monetary. So a state’s attorney general will not file criminal charges against a debt collector accused of violating the law, rather, he/she will sue for damages. Collection laws include federal and state statutes that govern the proper operation of companies and personnel that work in the debt collection industry. The most comprehensive collection law is the Fair Debt Collection Practices Act (FDCPA). Other federal laws that collectors must follow include the Fair Credit Reporting Act (FCRA), the Telephone Consumer Protection Act (TCPA) and the data security requirements of the Gramm–Leach–Bliley Act (GLBA).
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CFPB Adopts Rule for Protection of Privileged Information
2 July 2012
CFPB Examination Manual Sections Applicable to Debt Collectors
29 June 2012
California Committee Approves Fair Debt Buyers Practices Act
28 June 2012
Supreme Court Upholds Healthcare Reform Insurance Mandate; Considers Penalty a Tax
28 June 2012
Sen. Franken to Offer Bill with Tough New Medical Debt Collection Rules
27 June 2012
Advisory Board Approves Voluntary Process Serving Standards for Discussion and Amendment at the Upcoming Standards Summit
26 June 2012
Debt Collection Complaint Data Shows Shift in What is Angering Consumers
26 June 2012
State Banking Commissioner Urges Citizens to be Aware of Phantom Debt Collector Scam
25 June 2012
Treasury Proposes Strict Limits on Nonprofit Hospital Debt Collection
25 June 2012
Which Better Business Bureau Offices Get the Most Debt Collection Complaints?
25 June 2012
New York AG Shuts Down One Collection Agency, Fines Another $175,000
22 June 2012
The Anatomy of a Debt Collection Complaint
22 June 2012
Growing National List Compliance Program Gets High Marks from Participants
21 June 2012
Collection Agency Complaints Report: FTC Debt Collection Complaints Compendium - Q1 2012
20 June 2012
FTC Data: Most Collection Agencies Receive Only One Complaint per Month
20 June 2012
Ontario Systems Announces 2012 User Conference Planned for August 6-8
20 June 2012
CFPB Begins Naming Names in Complaints Against Credit Card Issuers
19 June 2012
The Complaints Issue: Revisiting Consumer Debt Collection Complaints
18 June 2012
Complaints About Debt Collectors Going After Wrong Debt Top List in January
18 June 2012
FDCPA Lawsuits Increase in Last Half of May; Still Down 6% for Year
18 June 2012
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