Debt collectors are regulated by the FTC on the federal level. At the state level, attorneys general are typically responsible for enforcing state and federal laws. A few local governments also separately regulate debt collectors. The laws that govern the ARM industry are civil, meaning that liability is almost always monetary. So a state’s attorney general will not file criminal charges against a debt collector accused of violating the law, rather, he/she will sue for damages. Collection laws include federal and state statutes that govern the proper operation of companies and personnel that work in the debt collection industry. The most comprehensive collection law is the Fair Debt Collection Practices Act (FDCPA). Other federal laws that collectors must follow include the Fair Credit Reporting Act (FCRA), the Telephone Consumer Protection Act (TCPA) and the data security requirements of the Gramm–Leach–Bliley Act (GLBA).
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State Sues Payday Loan Collection Agency
18 July 2012
CFPB's First Enforcement Action Scores $140 million Consumer Refund from Capital One
18 July 2012
CBE Group Retains Consulting Firm to Conduct Proactive CFPB Assessment
18 July 2012
FDCPA Lawsuits Could Decline in 2012 After Years of Growth
17 July 2012
Laws Unfairly Treat Debt Collectors Differently on Credit Card Payments
17 July 2012
Collection Industry Process Serving Standards Now in Commenting Phase
16 July 2012
State Dismisses Debt Collection Cases Per Settlement
13 July 2012
Franken's New Bill a Revival of 2010 FDCPA Proposal
12 July 2012
Fake Courtroom Collection Agency Head Banned from the Business
12 July 2012
Agreeing on Standards for Collection Process Serving Can be Tricky
11 July 2012
State Reaches $2.1 million Settlement with Debt Relief Firm
10 July 2012
CFPB Launches Office of Financial Empowerment
9 July 2012
What Have You Done Lately to Support ACA International?
9 July 2012
Are Debt Buyers Overrepresented in FTC Complaints Against Collectors?
6 July 2012
State AG Oversells $1.7 million Debt Collection Settlement
5 July 2012
FDCPA Lawsuits Fall Off in June; Down 3.2 percent on Year
5 July 2012
State Announces $1 million Settlement with Debt Buyer and Collection Agency
3 July 2012
Treasury, IRS Release Details of Hospital Debt Collection Regulations
2 July 2012
Whitepaper: Ontario Systems Shows You How to Eat Your Competition for Lunch
2 July 2012
Technology is Modernizing Debt Collection Process Serving
2 July 2012
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