Debt collectors are regulated by the FTC on the federal level. At the state level, attorneys general are typically responsible for enforcing state and federal laws. A few local governments also separately regulate debt collectors. The laws that govern the ARM industry are civil, meaning that liability is almost always monetary. So a state’s attorney general will not file criminal charges against a debt collector accused of violating the law, rather, he/she will sue for damages. Collection laws include federal and state statutes that govern the proper operation of companies and personnel that work in the debt collection industry. The most comprehensive collection law is the Fair Debt Collection Practices Act (FDCPA). Other federal laws that collectors must follow include the Fair Credit Reporting Act (FCRA), the Telephone Consumer Protection Act (TCPA) and the data security requirements of the Gramm–Leach–Bliley Act (GLBA).
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The Challenges of TCPA Compliance for Collection Agencies
15 August 2012
Debt Settlement and Collection Agencies: Complementary or At Odds?
15 August 2012
Rogue Debt Collectors: What's to be Done?
14 August 2012
Canadian Company Offers Payday Lender Risk Assessment Bureau
14 August 2012
Tonetti: CFPB Supervision to Create 'Level Playing Field' for Credit Market Participants
13 August 2012
Hollywood Video Debt Collection Again Subject of Attorney General Scrutiny
13 August 2012
CFPB Proposes Rules for Mortgage Servicers
10 August 2012
Background Screening Company Settles with FTC for $2.6 Million for FCRA Violations
9 August 2012
CFPB Asked to Look into Medical Debt Collection and Reporting
6 August 2012
Appeals Court Overturns Judgment for Debt Collector in Letter Case
2 August 2012
CFPB Files its First Civil Enforcement Action
2 August 2012
Medical Debt Collector Accretive Settles with State for $2.5 million
31 July 2012
CFPB Leader to Speak at Ontario Systems' 2012 User Conference
30 July 2012
ACA International Elects New Leadership
27 July 2012
Illinois "Debtors Prison" Bill Signed into Law
26 July 2012
Comprehensive Report Released on FTC Debt Collection Complaints
24 July 2012
CFPB Launches Student Loan Debt Collection Assistant Online Tool
23 July 2012
CFPB Pushes Back Decision on Collection Agency Supervision
19 July 2012
The Importance of a Well-Defined Dormant Judgments Program
19 July 2012
ANOTHER Collection Agency Shut Down Over Payday Loans
19 July 2012
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