Debt collectors are regulated by the FTC on the federal level. At the state level, attorneys general are typically responsible for enforcing state and federal laws. A few local governments also separately regulate debt collectors. The laws that govern the ARM industry are civil, meaning that liability is almost always monetary. So a state’s attorney general will not file criminal charges against a debt collector accused of violating the law, rather, he/she will sue for damages. Collection laws include federal and state statutes that govern the proper operation of companies and personnel that work in the debt collection industry. The most comprehensive collection law is the Fair Debt Collection Practices Act (FDCPA). Other federal laws that collectors must follow include the Fair Credit Reporting Act (FCRA), the Telephone Consumer Protection Act (TCPA) and the data security requirements of the Gramm–Leach–Bliley Act (GLBA).
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Event to Explore Process Serving Standards for Debt Collection
15 March 2012
FDCPA Lawsuits Increase in Second Half of February
15 March 2012
Lying Down with Big Dogs: JPMorgan Chase
14 March 2012
State Tax Traps for Debt Collection Agencies
14 March 2012
The Round-Up: S&P May Raise NCO Group Bond Rating
13 March 2012
Government Probing Chase Debt Collection Practices: Report
13 March 2012
FDCPA Reform Bill with "Foti Fix" Gains Industry Support
12 March 2012
State Attorney General Sues Encore Capital; Debt Buyer Responds
9 March 2012
How Bill Bartmann Gets it Wrong
8 March 2012
FTC Goes After Payday Lender that Used Tribal Court for Debt Collection Suits
8 March 2012
CFPB Director: National Plan Needed for Debt Collection Regulation
7 March 2012
Debt Collection #2 on New York Attorney General's (Unverified) Complaints List
6 March 2012
Bartmann Ethical Debt Collection Act Passes Oklahoma Senate
6 March 2012
5 Steps to Effective Collection Training Programs
5 March 2012
Consumer Insight Drives Collection Call Compliance and Risk Mitigation
5 March 2012
State AG Touts New Debt Collection Rules Taking Effect Today
2 March 2012
FDCPA and Other Consumer Lawsuit Statistics, February 1-15, 2012
1 March 2012
Debt Collector Settles with Georgia for $15.5 Million
1 March 2012
Barney Frank Files Bill Exempting Collectors from Liability on Voice Messages
29 February 2012
Unverified Debt Collection Complaints Rise in FTC's 2011 Report
29 February 2012
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