Debt collectors are regulated by the FTC on the federal level. At the state level, attorneys general are typically responsible for enforcing state and federal laws. A few local governments also separately regulate debt collectors. The laws that govern the ARM industry are civil, meaning that liability is almost always monetary. So a state’s attorney general will not file criminal charges against a debt collector accused of violating the law, rather, he/she will sue for damages. Collection laws include federal and state statutes that govern the proper operation of companies and personnel that work in the debt collection industry. The most comprehensive collection law is the Fair Debt Collection Practices Act (FDCPA). Other federal laws that collectors must follow include the Fair Credit Reporting Act (FCRA), the Telephone Consumer Protection Act (TCPA) and the data security requirements of the Gramm–Leach–Bliley Act (GLBA).
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CFPB Report to Congress Only Tells Part of the Story on Debt Collection Complaints: ACA International
29 March 2012
Arkansas Supreme Court Dismisses AG's Case Against Collection Law Firm
28 March 2012
Some Takeaways from the CFPB's Recent Report to Congress on the FDCPA
28 March 2012
Couple Sues Sheriff, County for $10 million over Debt Collection
28 March 2012
Georgia House Committee Changes Language in Debt Buyer Bill
27 March 2012
Student Loan Debt Collection Market Attacked by Bloomberg
26 March 2012
Shaming "Delinquent" Stamp Puts Montana County in the Dog House
26 March 2012
The End of Off-Shoring Collection Agencies?
26 March 2012
Freelance Unlicensed Debt Collector Does a Terrible Job
26 March 2012
CFPB Launches "Answers" Portal for Financial Questions, Including Debt Collection
23 March 2012
Federal Judge Rules in Favor of Debt Settlement Firms Over FTC
22 March 2012
Does this Image about Debt Collectors Step Over a Line?
22 March 2012
CFPB Issues First Annual FDCPA Report to Congress
21 March 2012
Municipal Fines and the FDCPA: Doesn't Count
21 March 2012
How Trustworthy is the FTC's Debt Collection Complaints Data?
20 March 2012
Georgia Bill Would Severely Restrict Collections for Debt Buyers
19 March 2012
Government Probe of Chase Bank's Debt Collection Practices, Part II
16 March 2012
Ohio Attorney General Sues Debt Settlement Operation
16 March 2012
FTC Settlement Bans Two Abusive Debt Collectors from Industry
15 March 2012
The Most Treacherous Place for Debt Collectors in the U.S.A.
15 March 2012
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