Collection Laws and Regulations News RSS Feed

Debt collectors are regulated by the FTC on the federal level. At the state level, attorneys general are typically responsible for enforcing state and federal laws. A few local governments also separately regulate debt collectors. The laws that govern the ARM industry are civil, meaning that liability is almost always monetary. So a state’s attorney general will not file criminal charges against a debt collector accused of violating the law, rather, he/she will sue for damages. Collection laws include federal and state statutes that govern the proper operation of companies and personnel that work in the debt collection industry. The most comprehensive collection law is the Fair Debt Collection Practices Act (FDCPA). Other federal laws that collectors must follow include the Fair Credit Reporting Act (FCRA), the Telephone Consumer Protection Act (TCPA) and the data security requirements of the Gramm–Leach–Bliley Act (GLBA).

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Data Security & Compliance in the ARM Industry: A New Webinar

19 January 2012

Consumers Can File TCPA Suits Against Collectors in Federal Court: Supreme Court

19 January 2012

LiveVox Announces Click-to-Call Manual Dialing for Cell Phones

18 January 2012

Capital One, ARM Firm Settle Credit and Debt Collection Case for $13.5 million

18 January 2012

FTC Seeks Public Comment on Agency's Rules of Practice

17 January 2012

FDCPA Lawsuits Set Another Record in 2011

12 January 2012

State AG Moves to Shut Down Collection Agency

12 January 2012

Supreme Court Sides with Issuers in Credit Card Arbitration Case

11 January 2012

Fake Courtroomgate: Sham Collection Agency Possibly on Hook for Consumer Protection Violations

9 January 2012

Fixing the Issue of "Debtors' Prisons"

9 January 2012

Explaining the Recess Appointment of Richard Cordray to Head the CFPB

5 January 2012

Bill Bartmann Still Trying to Make His Pledge Happen

4 January 2012

Five New Year’s Resolutions for the Conscious Collector

4 January 2012

BBB Chapter Releases Report on Debt Collectors

3 January 2012

FDCPA Lawsuits Flat in First Half of December

28 December 2011

Encore Capital Group Announces Final Resolution with Texas AG's Office

23 December 2011

Doing it Wrong: Puffy Cheek Bandit Tries to Use the FDCPA in a Non-FDCPA Way, Fails

22 December 2011

FDCPA Ruling in Favor of Collector Defines One Aspect of "Communication"

22 December 2011

FTC Announces Personnel Changes in Bureau of Consumer Protection

21 December 2011

FTC Wins $300,000 Debt Collection Case Against Payday Lender

19 December 2011

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