Debt collectors are regulated by the FTC on the federal level. At the state level, attorneys general are typically responsible for enforcing state and federal laws. A few local governments also separately regulate debt collectors. The laws that govern the ARM industry are civil, meaning that liability is almost always monetary. So a state’s attorney general will not file criminal charges against a debt collector accused of violating the law, rather, he/she will sue for damages. Collection laws include federal and state statutes that govern the proper operation of companies and personnel that work in the debt collection industry. The most comprehensive collection law is the Fair Debt Collection Practices Act (FDCPA). Other federal laws that collectors must follow include the Fair Credit Reporting Act (FCRA), the Telephone Consumer Protection Act (TCPA) and the data security requirements of the Gramm–Leach–Bliley Act (GLBA).

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Debt Collector Strategies for Responding to a Consumer Attorney

16 December 2011

Sponsoring Rep. Kills TCPA Reform Bill

15 December 2011

FDCPA Lawsuits Continue Downward Slide in November

14 December 2011

Texas AG Files Suit Against Debt Collection Agency

13 December 2011

NPR Jumps into "Debtors' Prison" Fracas

12 December 2011

Missouri Supreme Court Declines to Hear AG's Appeal of Lawsuit Against Portfolio Recovery Associates

12 December 2011

Preventable Collections Lawsuits: What Does the Future Hold?

9 December 2011

Senate Republicans Block Vote on CFPB Director; Obama Scolds

9 December 2011

All of the Attorneys General Voice Opposition to TCPA Reform

8 December 2011

Debt Collection Cease and Desist Letters: The Unintended Consequences

6 December 2011

White Houses Pitches Debt Collection Regulation to Push CFPB Vote

6 December 2011

I.C. System Sends Key Executives to Washington, D.C. for Industry Fly-in

2 December 2011

Debt Collection Compliance: 10 Voices from the Collection Industry

2 December 2011

The Round-Up: Lawsuit seeks to stop welfare debt collection from children

1 December 2011

District Court Rules that Debt Collectors are Exempt from the TCPA

1 December 2011

Minnesota Commerce Department Cracks Down on Unlicensed Internet Payday Lenders

1 December 2011

FDCPA Lawsuits Fall Again in First Half of November

30 November 2011

Former "Debt Collectors" Sentenced to 14 Years in Prison

29 November 2011

Sharing Thanks and Thanksgiving Wishes

23 November 2011

Debt Collectors (Don't) Want to Send Debtors to Prison

23 November 2011